Job Summary
FreeWheel is seeking a Business Operations Senior Associate to join our team. This is an exciting opportunity for a strategic, results-driven team player to help shape key initiatives and improve operations across the organization. The Business Operation Senior Associate will serve as a key strategic partner and operational leader, responsible for driving critical initiatives that support business growth and operational efficiency. This high-visibility role will collaborate with a wide range of internal stakeholders, including FreeWheel's senior leadership team, and will report to the Senior Manager of Business Operations. The ideal candidate thrives in fast-paced environments, has strong analytical and communication skills, and is passionate about driving impact through collaboration and process improvement.Job Description
Core Responsibilities:
- Partner with the leadership team to support the development, implementation, ongoing tracking and continuous improvement of operating plan goals and workflows.
- Collaborate closely with Finance, Product Management, Revenue, Communications and other internal stakeholders to ensure seamless execution of projects and initiatives.
- Serve as a key strategic partner and operational leader, driving critical initiatives that support business growth and operational efficiency.
- Support the management of key business metrics and reporting.
- Shape key initiatives and improve operations across the organization.
- Analyze data to identify trends and provide actionable insights to enhance efficiency and performance.
- Create and deliver internal materials and messaging to educate teams
- Assist in the preparation of presentations and reports for senior management.
Requirements
- 3-5 years of experience in business operations, strategy, or related field
- Excellent written and verbal communication
- Proficient in Microsoft PowerPoint with the ability to create visually appealing and impactful presentations
- Proficient in Excel with the ability to create and manage spreadsheets
- Team-player with cross-functional team experience and ability to provide excellent service to internal customers - including sales, finance, services, and operations
- Proactive critical thinker withability to independentlyidentifychallenges and find solutions
- Ability to manage cross-functional stakeholders while driving internal consensus and alignment towards a common goal
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Collaboration; Business Operations; Analytical Thinking; Teamwork; Taking Initiative
Salary:
Primary Location Pay Range: $95,104.22 - $142,656.34
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
2-5 Years
