Overview

Job Title: VP Solution Delivery (This position is Hybrid working 3 days a week in the SBH Support Center)

"At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us."

Essential Functions
Responsible for establishing current and long-range direction of technology aimed at keeping the organization on the forefront of change. This may include the analysis of purchased systems, hardware and software, or the internal design and development of hardware and software systems. Dispenses technical advice, guidance, direction, and authorization to carry out major plans and procedures. Coordinates the design, development, marketing, and maintenance of technology products or product lines. Analyzes new technologies and runs competitive analyses. Promotes the interfacing and control of the organizations present technology and the dissemination of technological information throughout the organization.

Primary Duties

50% Create and develop strategies and tactics to support the following department functions/programs: Infrastructure and Operations including:

POS
e-commerce
mobile applications
marketing
customer service
integration
enterprise architecture.
Business Intelligence and Reporting
Quality Assurance
Enterprise Architecture
Project Management Office

30% Lead the identification and analysis of: enterprise business drivers to derive useful business context; the current IT environment to detect critical deficiencies and recommend solutions for improvement; technology, industry and market trends to determine their potential impact on the enterprise IT strategy. Drive the development of IT strategies for all technology platforms across the enterprise.

20% Promote proper IT process, outcomes and results to the organization, including the enterprises IT and business leaders. Assess and communicate the value of the all relevant organizational processes.

Knowledge, Skills and Abilities

Bachelors degree in computer science, computer engineering, electrical engineering, systems analysis or a related field of study, or equivalent experience
10+ years of experience in at least two IT disciplines (i.e. technical architecture, network management, application development, middleware, information analysis, database management, operations, etc.) in a multi-tier environment OR 5 years of experience in business analysis or business strategic planning
Familiarity with basic information management practices
Exposure to multiple, diverse technologies and processing environments
Knowledge of all components of holistic enterprise architecture
Knowledge of business re-engineering principles and processes
Basic knowledge of financial models and budgeting
Familiarity with basic graphical modeling approaches, tools and model repositories
Ability to translate business needs into EA requirements
Ability to estimate the financial impact of EA alternatives

Competencies / Attributes

Exceptional interpersonal skills, including teamwork, facilitation and negotiation
Strong leadership skills
Excellent analytical and technical skills
Excellent written and verbal skills
Excellent planning and organizational skills
Understanding of the political climate of the enterprise and ability to navigate corporate politics
Ability to balance the long-term/big picture and short-term implications of individual decisions
Ability to apply multiple solutions to business problems
Ability to rapidly comprehend the functions and capabilities of new technologies.
Respected as a leader
Influential in the organization and a team player
Highly supportive of the business and its ideals and strategies
Neutral toward technology, vendor and product choices
Unflappable in the face of opposition to architectural ideals

Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor

Task Level High
Project Level High
Departmental/Division Level High
Consultative Level High
The Amount of Discretion or Freedom this Position has:
Strict Adherence to Guidelines
Interprets and Adapts Guidelines
Develops and Implements Guidelines

Working Conditions /Physical Requirements

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, files, books, small parts; using a keyboard, driving an automobile, etc. No special physical demands are required to perform the work.

Benefits

We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.

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