Location: On site at location listed in job posting.
Summary:
The primary function of the Trust Client Specialist is to provide general and clerical administrative support to an individual, or small group of individuals, relieving them of clerical, administrative, and business detail. This particular job is in the Trust Division where the individual will assist Trust Officers in the administration and management of trust and estate accounts, prepares and reviews management reports; maintains records; coordinates information with various departments; interfaces with clients, staff and management; meets standards for Trust Division quality goals.
Specific Duties included:
• Daily and weekly cash movement between Trust and DDA’s for clients
• Research and Notify appropriate parties of Class Actions
• Coordinating directed trades (purchase and sells) with Trust Portfolio Manager.
• Special Situation Assets, maintain working list, obtain statements, balance, and provide updated information to TSS for posting and maintenance
• Coordinate Bank Services for Trust clients as their need may dictate. This may involve working with other areas of the bank in an effort to maintain an operational consistency between the clients trust services and his/her other banking needs.
• Serve as a liaison between the Administrator and the Client and also as the liaison between these two parties with other areas of the bank.
• Distribution of funds by check, wire, or by direct deposit into checking and investment accounts at other institution upon direction of the client and/or administrative officer’s request
• Initiate entries to pay bills for Trust clients
• Communicating with Trust Administrator regarding liquidity needs for living expenses, gifting purposes, and tax purpose
• Setting up quarterly, annual, and monthly distributions for clients and assuring that these transactions are accurate and completed in a timely manner. This will involve setting up regular payments on the trust system. These payments are usually done via check or direct deposit into the clients checking or investment account at another institution
• Follow procedures for opening and closing Trust Accounts
• Gathering and distribution of tangible and intangible assets (stocks, bonds, cash, limited partnerships, and other assets)
• Setting up statements on the trust system, which will enable clients to receive account information on monthly, quarterly, bi annual or annual basis
• Preparing court accountings and other documents in a timely manner
• Make sure that client records are correct on the system and that new information is added to and maintained correctly in the vault on file
• Assist the Administrator in performing daily operational tasks, such as client contact, faxing, copying, delivering of documents, answering phones, loading documents in Compliance Services and serving in a backup role in the absence of the Trust Officer
Education and/or Work Experience Requirements:
• High School diploma or GED and 0-2 years of experience or equivalent combination of education and experience.
• Ability to operate a PC
• Proficiency in Microsoft Office applications (Word and Excel) a must
• Preferred Trust/Securities and processing experience
• Must be highly detailed oriented
• Must be able to prioritize, manage time, finish projects timely, and complete daily tasks with little or limited supervision
• Must have good oral & written skills and ability to communicate well with clients & co-workers
• The ability to work as a team member
• Must be highly service oriented
• Hours: MONDAY - FRIDAY 8AM - 5PM
About Us
First Horizon Corp. (NYSE: FHN), with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.
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