Job Description:

The mission of Accessibility Resources for Students at Berklee is to ensure access, create an equitable college experience, and promote inclusion for students with disabilities in all classes, programs, and activities on all Berklee campuses. Through collaboration and partnerships with students, faculty, and staff, Accessibility Resources for Students strives to lead in the creation of inclusive learning environments that are usable, equitable, and sustainable. The Access Coordinator is an essential staff member of Berklee’s Accessibility Resources for Students Team. The primary responsibility is to manage the daily operations of our dedicated and proctored Testing Center. The assistant position also assists with the overall operations of the Accessibility Resources for Students Office.

Accessibility Resources for Students Foundational Beliefs:
-All students can learn and achieve at a high level.
-Disability is an aspect of diversity integral to society and represents multiple characteristics and life experiences.
-Students are at the center of our work .
-Individualized supports and services honor the uniqueness of each learner.
-Providing self-determination resources and services helps students with disabilities achieve their full creative and career potential.
-Collaboration with instructors, staff, and the Berklee community fosters a usable, equitable, inclusive and sustainable learning environment.

The Access Coordinator reports directly to the Director of Accessibility Resources for Students and assists the office in implementing and assessing the short and long-term goals for Accessibility Resources for Students in alignment with Berklee’s Accessibility Framework, Diversity Equity and Inclusion and the Student Enrollment and Engagement Framework.

ESSENTIAL FUNCTIONS/PRIMARY DUTIES AND RESPONSIBILITIES:

Accommodated Testing

Administer Berklee’s accommodated testing services for students with disabilities.
Manage the daily operations of accommodated student testing services, including but not limited to exam tracking, schedule coordination, faculty communication, and proctor supervision.
Manage administrative work associated with testing, including, but not limited to, filing, printing, computer setup, and scheduling exams.
Recommend policy and process improvement to the Director
Serve as Accessibility Resources for Students liaison to faculty regarding accommodated testing access and protocols.
Supervise graduate work-study students, including but not limited to scheduling shifts, training, and staffing support.
Act as a proctor during high-peak testing periods.
Work directly with students to ensure access to approved testing accommodations.
Maintain a professional and pleasant atmosphere to create an environment for optimal test performance for all students.
Maintain confidentiality of students receiving accommodations due to a disability.

Alternate Format and Assistive Technology

Assist in the generation and distribution of alternate format materials.
Maintain accurate cataloging and tracking records for alternate format materials.
Provide guidance and instruction for students in the use of assistive technology.
Coordinate student supports with the Assistive Technology for Visually Impaired Students Lab and other campus partners.
Promote available assistive technology to students, faculty, and the campus community.

Accessibility Resources for Students Operations

Maintain accurate and confidential student records within the Accessibility Information Management (AIM) database, including student information, documentation, accommodation requests, and communication history.
Assist the office in answering emails and phone calls.
Complete required record-keeping and data collection.
Attend weekly staff meetings.
Other duties as assigned.

Additional Duties and Responsibilities:

Some nights, weekends, and holidays required.
Occasional business travel.
Perform other duties as assigned.

Required Experience and Skills:

Bachelor's degree required; Minimum of two years of higher education experience or equivalent.
Experience working with people with disabilities.
Strong oral and written communication and presentation skills. Able to write clear and concise notes, emails, and professional correspondence. Communicates effectively with a diverse student population, faculty, families, medical experts, rehabilitation personnel, and social service agencies.
Ability to independently prioritize and organize tasks efficiently and manage time. Able to exercise independent judgment and represent Accessibility Resources in the absence of the Director.
Demonstrated competence in active listening, assessment, and problem-solving skills. Ability to maintain a high level of professionalism and confidentiality.

Preferred Experiences and Skills:

Masters’ degree in related fields such as Rehabilitation Counseling, or Higher Education Administration.
Prior experience in an arts education environment.
Knowledge of online and regional resources for creating accessible formats.
Experience in supporting visually impaired students and students on the autism spectrum.
Working knowledge of digital accessibility and assistive technology tools.

Applicants who are both interested and qualified should submit the following materials:

A cover letter that addresses the applicant’s capabilities and experiences.
A resume or CV.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.

Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

Employee Type:

Temporary (Fixed Term)