The Role
Do you want to make a difference in our customers' lives and work with a highly collaborative, multi-functional team committed to improving the value of our service offerings across Fidelity's Institutional Wealth Management Services? We are looking for a Senior Systems Analyst who will drive the end user experience with your technical competence, initiative, and brokerage knowledge to support our account management effort for IWMS Clearing and Custody Clients.
The focus of this position will entail driving the technical analysis and support of our account management systems. You will be encouraged to support extensive gap analysis, research dataflows from user facing UIs through to backend systems and possess excellent written and oral communication skills. You will work closely with the Squad Lead and a team to craft, build, test, and deliver the features that make up IWMS Digital Account Management experiences.
The Expertise You Have
- Bachelor's Degree required, Finance, Computer Science, Management Information Systems, or related technology preferred.
- Demonstrable professional experience as a Systems Analyst for software solutions
- Brokerage experience required, and some familiarity in account management capabilities strongly preferred
- Demonstrable experience researching, optimizing, developing, and authoring solution requirements, user stories, and specifications for moderate to complex software systems
- Solid grasp and experience with Structured Query Language (SQL) and programming in general
- Proficiency with SQL tools and querying relational databases
- Proven experience working with REST, SOAP, JSON, Splunk and APIs
- Experience with Agile development methodologies
- Excellent analytical skills
- Real passion for accuracy, clarity, and elimination of ambiguity
- Effective written and verbal communication skills with ability to build relevant content for diverse target audience
- Self-starter who can quickly adapt business processes, goals and objectives and distill them into well-defined requirements
- Collaborate with technology and business teams to deliver high-quality solutions for business problems
- Dedicated, self-managed, hardworking, and motivated with the ability to work independently to deliver results
- Strong facilitation skills in order to engage all necessary parties while building and maintaining relationships
The Systems Analyst will be part of the IWMS Digital Account Management product area. The candidate will be a core member on a multi-functional Agile scrum team (squad), partnering with squad leads, business analysts, architects, technology leads, to ensure successful delivery of program objectives and alignment of the work to deliver the product roadmap.
Company Overview
Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com.
We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.
Information about Fidelity Investments
At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.
Fidelity Investments and Fidelity TalentSource are equal opportunity employers.
