About us

National Grid is hiring a Supervisor for our Electric Operations department in Utica, NY

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live.

The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

This role is responsible for the safety, reliability, security and integrity of theoverhead electricdistribution system through the daily supervision and organization of operations personnel in order to complete job tasks while complying with Company, departmental and Regulatory policies, procedures and statutory requirements.

Supervises both internal and contracted personnel to assure the timely and cost effective completion of work within the area of responsibility.

Provides emergency response and supervision of personnel engaged in a 24 hour, 7 day per week operation.

Key Accountabilities

Supervise a culturally diverse workforce through coaching, counseling and team building to ensure tasks are carried out in an efficient manner.
Oversee the operational workload of team to ensure allocated resources are fully utilized in order to deliver against agreed upon work plan and execute work activities within planned unit and budget cost.
Ensure supervised teams comply with safety standards, policies and processes in order to ensure a safe working environment and minimize risk for all staff.
Review, ensure accuracy and execute the approval of area purchase orders, invoices and payroll activities.
Execute all work tasks in compliance with all Company, Federal and State policy and regulatory requirements.
Build working relationships with internal & external customersand manage the day-to-day relationship with them to understand their requirements and deliver appropriate solutions within National Grid policies and processes.
Monitor performance of allocated staff including issues relating to sickness, discipline and poor standards of work.
Act as the first point of contact for multiple internal stakeholders and outside agencies to provide support and ensure National Grid deliver against service level agreement.
Promote and implement best practices

Supervisory/Interpersonal- Experience Required

Excellent oral and written communication skills.
Negotiations skills.
Demonstrates project leadership skills.

Qualifications

Technical degree in a related area or5 to 7years' of related experience.
Technically proficient within subject matter and experience of leading a team involved in field operations activities.
Ability and knowledge to develop standard operating procedures for field personnel to performoverhead electricwork and connections on energized distribution/transmission facilities.
Must have, or possess the ability to developa working knowledge of information systems critical to the work management, financial reporting and performance tracking of the designated area.
Must have or possess the ability to developknowledge and understanding of National Grid's policies and processes and how to apply them effectively.
Must have demonstrated or possess the skills to build effective, respectful, working relationships.
Ability to perform off-hour coverage and provide sound decision-making during emergency situations.

Capability Requirements:

Promotes team effectiveness by soliciting input from team members, communicating expectations of the team and delegating responsibilities while providing support and structure.
Encourages and empowers others by offering help and advice, and building a common understanding of needs and shared goals of the Operational area.
Proactively makes changes to improve performance, efficiency and effectiveness of processes within the relevant Operations area.

More Information

Salary: $90,000 - $106,000

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

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