JOB SUMMARY

The Staffing Support Specialist assists in the management and coordination of Nursing and institutional resources to ensure effective patient care and Nursing operations.

ESSENTIAL FUNCTIONS OF THE ROLE

• Performs various administrative functions in partnership with management to ensure smooth and effective operations.
• Acts as liaison with ancillary departments such as Environmental Services, Maintenance, Transportation, and Food and Nutrition to ensure that staff and patient needs are met.
• Assists nursing management by making hospital rounds, responding to emergency codes, and communicating with staff as needed.
• Implements and completes processes for accurate documentation, reporting, and disposition of patient death. Interacts with families and staff to provide assistance and obtain information for the Death Information/Donor Notification process following regulatory requirements.
• Contacts the Organ Procurement Organization and provides requested information.
• Partners with nursing staff and Hospital Supervisor as necessary to identify staffing needs by reviewing census, staffing patterns, and call-ins for each unit. Communicates staffing issues as appropriate to unit Head(s).
• Initiates obtaining needed staff from Float Pool, reassignment, and/or requesting employees to work additional hours.
• Monitors overtime usage and utilizes overtime or cancels staff as appropriate to meet staffing needs and control cost. Updates One Staff scheduling program each shift to maintain current staffing information.
• Monitors supplies usage and reorders as necessary.

KEY SUCCESS FACTORS

• Able to provide consistently excellent customer service with lenity, patience and confidence.
• Able to maintain the confidentiality of delicate and confidential information obtained through the course of completing assignments.
• Social skills to interact with a wide-range of constituencies.
• Able to communicate thoughts clearly; both verbally and in writing.
• Able to maintain a calm and helpful attitude, even under times of stress, and take appropriate and reasonable steps to resolve issues.
• Able to make tactical steps around the allocation and direction of the work of supervised employees using established guidelines, policies and procedures.
• Able to make effective hiring and termination recommendations.
• Able to train, and evaluate performance of supervised staff.
• General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.

BENEFITS

Our competitive benefits package includes the following

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level