The Solution Consultant will utilize best practices and methodologies to gather requirements, design, configure, implement, and maintain Microsoft Power Platform solutions for our Clients. This consultant will work with internal teams, Clients, and vendors providing subject matter expertise and hands-on implementation experience. This is a consultant position and will be expected to assist with managing Client expectations and scope. This position will be expected to accomplish a variety of implementations while continuously learning and adding to their skillset. Duties may include pre-sales assistance, business requirements gathering, design/configuration, testing, quality assurance, training, and Client support. The Solution Consultant is also expected to work well independently and with a team. Proficiency in developing solutions that integrate seamlessly across platforms and leveraging cutting-edge tools and Artificial Intelligence (AI) to optimize workflows is essential. This role demands a dynamic problem-solver who can adapt quickly to shifting priorities while maintaining a steadfast commitment to delivering excellence. This position is Client facing and must excel in customer engagement and strive to provide high quality services.

• Learns, utilizes, and promotes Arctic IT's Best Practices and Implementation Methodology
• Works with team members and works independently to configure Microsoft Power Platform, Microsoft Power Pages, and key third-party products. This work would include building custom entities, configuration of various components (business processes, workflows, and flows), security configuration, and report writing
• Leads Client meetings to gather business requirements and designs solutions that meet the requirements
• Performs gap analysis from requirements gathered to solution proposed
• Completes design/configuration of the solutions
• Completes project documentation such as: Analysis Document, User Acceptance Test Scenarios, and End User Training Documentation/Quick Reference Guides
• Utilizes Microsoft Azure DevOps to track project tasks
• Participates in all tasks relating to requirements gathering, feature testing, solution testing, data migration, and user acceptance testing
• Performs end user training for Clients in one on one, webinar, and classroom style settings
• Provides application support for Clients during Go Live cut-over
• Provides escalation support for help desk
• Works with management to keep projects on schedule and makes recommendations to meet deadlines
• Performs demonstrations of solutions to Clients as required
• Supports Functional Consulting Manager(s), Solution Architects, Senior Solution Consultants, and other Solution Consultants with various duties
• Obtain and maintain Microsoft and other solution certifications, as applicable

Required

• Bachelor's degree in Business, Computer Science, or related field or equivalent experience
• 2+ years of Microsoft Power Platform, Power Pages, and base understanding of the entity and Object Model.
• 2+ years Microsoft Dynamics 365 Sales, Marketing, Customer Service, or Field Service (Microsoft CRM or CE) experience with a base understanding of the entity and Object Model with a consulting background
• Extensive experience with Microsoft Azure DevOps and Microsoft 365
• Experience using Artificial Intelligence as a part of daily tasks
• Strong understanding of software implementation life cycle, project management, business process management, requirements definition, functional design, quality management, and change management
• Must have a valid state driver's license, reliable personal transportation, and auto insurance
• Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process

Plus

• Experience with KingswaySoft
• Experience with HTML, CSS, Liquid Code, Java Script
• Experience with SSRS
• Experience with Microsoft Power BI

WORKING ENVIRONMENT: The majority of work for this role is performed in a home office and interacts with a wide variety of people with differing functions, personalities, and abilities. Telecommuters are expected to have sufficient home office space that appears neat, organized, and professional when on video meetings. Travel is required and varies around 25%.

PHYSICAL DEMANDS: The individual will be subject to sedentary work with the majority of hours in a professional office environment and will need to be able to quickly respond to a change in work demands. The individual is required to have close visual acuity to perform activities such as viewing a computer terminal for extended periods of time. Occasionally lift, carry, push, pull or otherwise move objects (1-40 lbs.) are required.

REASONABLE ACCOMMODATION: It is Arctic Information Technology, Inc.'s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

PREFERENCE STATEMENT: Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

We are an equal opportunity employer and comply with all non-discrimination obligations, including the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) and Section 503 of the Rehabilitation Act.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability, veteran status, and other protected characteristics. The EEO is the Law, and the poster is available https://www.eeoc.gov/poster. For questions on the job posting contact (781) 312-8005.

If you need assistance or special accommodations during the application process, please contact the appropriate Human Resources Department at hr@doyontechgroup.com.