With more than 13,000 stores in the U.S. and 84,000 stores globally, it is no wonder 7-Eleven, Inc. has been named an iconic brand. In addition to 7-Eleven stores, 7-Eleven, Inc. also operates and franchises Speedway, Stripes, Laredo Taco Company and Raise the Roost locations.
Since inventing the convenience industry in 1927, 7-Eleven has built a rich 96-year history filled with beloved products like Slurpee, Big Gulp and Big Bite, and fan-favorite holidays like Slurpee Day and Bring Your Own Cup Day.
Now, 7-Eleven is on a mission to contemporize the brand and redefine convenience - and we need your help.
About This Opportunity:
The Sr. Support Specialist for 7-Eleven's Waste Program will be responsible for reviewing, evaluating, and approving waste
invoices. As the primary owner of our waste data, the Sr. Support Specialist will work closely with 7-Eleven's Waste Operations team, as well as 3rd Party partners to maintain data accuracy while ensuring that 7-Eleven maximizes the programs capabilities. This role requires a highly organized candidate with strong communication skills to navigate processes in our hauler network. The ideal candidate works independently with minimal supervision and excels at cross-functional collaboration with internal and external stakeholders.
Responsibilities:
- Review monthly waste invoices for accuracy and identify billing errors.
- Track and report key metrics, including miscellaneous and ancillary charges.
- Collaborate with stakeholders to resolve issues and maintain an issue tracker.
- Produce various reporting tools for leadership as requested.
- Track open/close action items on waste accounts, ensuring timely project completion and regular status updates.
- Coordinate cross-functionally to communicate and resolve waste billing anomalies.
- Help support waste team respond to service-related inquiries.
Qualifications:
- Education: Bachelors/4-year degree
- Experience: 3-5 years, Waste/Energy/Finance analytics
- Strong analytic skills with experience using consumer insights, qualitative and quantitative analysis and data to drive business decisions
- Experience with Microsoft Excel, Word, PowerPoint, Outlook and other data analysis tools.
- Excellent written and verbal communication, and problem-solving skills with attention to detail.
- Strong time-management skills; the ability to thrive in a fast-paced environment and manage multiple, competing priorities to achieve high levels of performance and deliver sustainable results
If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.