Global Sales and Marketing Offices
Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Senior Sales Manager is a fully competent individual who has experience in the sales process and function of a hotel. The ideal candidate is a career sales professional and a top producer within hotel sales who has demonstrated through performance a commitment and expertise in direct sales. This role will be remote (Home Based); working with Grand Hyatt Baha Mar.
Responsibilities:
- Selling guest rooms, meeting spaces, and other Hyatt services to customer groups
- Preparing and presenting effective proposals Contract Negotiations
- Developing & Managing accounts
- Conducting site inspections
- Ability to travel domestically and internationally as necessary, up to 50% monthly
- Prospecting, solicitation, and generating business
- Maintaining well organized documentation and reports, utilizes Hyatt systems and coordinates customer service requirements as appropriate
- Meet and exceed revenue quotas and assigned goals
The Senior Sales Manager will also participate and may lead event meetings, sales, and other staff meetings. The Senior Sales Manager also works as a team member with the sales and catering staff and is in close contact with assigned Administrative Assistant and other support staff. Solicits, through direct sales and marketing contacts, the most complex accounts, which exhibit potential for business. This role may take on leadership functions and assist Director of Sales & Marketing with projects.
The ideal candidate will also possess the following characteristics:
- Must have 5+ years of hotel sales experience. Luxury/Resort and Convention experience highly preferred.
- Maintain a structured home office environment that is comfortable, user-friendly, and organized
- Ability to adapt to new demands, reprioritize workload and address urgent demands quickly
- Ability to communicate effectively and respectfully to all colleagues and all internal/external resources
- Eagerness and ability to learn new skills, technologies and business processes quickly
- Ability to collaborate with cross-functional teams and across all levels of the organization
- Must be able to work inclusively, but also be able to work independently and without excessive supervision
- Strong oral and written communication skills
- Ability to maintain confidential information
- Attention to detail
Qualifications
- A true desire to satisfy the needs of others in a fast paced environment
- Refined verbal and written communication skills
- Degree in Hospitality or Tourism Management a plus
- Experience with complex negations
- Must have 5+ years of hotel sales experience
- Experience at an upscale or luxury hotel a plus
- Must be proficient in general computer knowledge.
- Must have selling, negotiating, business writing and presentation skills training
