Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
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Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
About the Team
Join our team and experience Workday!It's rewarding to work in a company where people truly believe in what they're doing. At Workday, we are committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we are serious about what we do. We also like to have fun! In fact, fun is one of our company's core values. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.
Product Acceleration and Optimization (PAO) is an organization within our Product team. Our mission is to enable customers and our services ecosystem to adopt Workday products and solutions in the most effective and efficient manner and with the highest quality to ensure lasting customer success.
About the Role
We are looking for someone who is passionate about partnering with our Product, Sales and Consulting partners to ensure the successful implementation of Workday Student and other Workday products. The primary focus of this role will be on Academic Foundation, Curriculum, Student Records, Registration and Academic Advising relative to Workday Student implementation, however candidates are expected to have hands-on experience with collaborating with functional peers to isolate customer facing solutions.
The Product Advisor drives enablement through the following programs:
Strategic Customer Engagement
Leading Deployment Offerings for New Offerings and Acquisitions
Feature Release Deployment Guidance
Leading efforts to reduce Deployment costs
As a Product Advisor, you will:
Influence the product roadmap as an advocate of Services feedback
Coordinate alignment across diverse organizations including Product, Services, Education, Support, Strategy and Pre-Sales
Drive consistency and quality through pre-configured content and standard deployment tools
Act as the Workday advisor for product on large scale complex deployments, escalations, and sales opportunities
Collaborate with product management in customer conversations to understand the strategic direction of our Workday Student product and articulate the product vision to deployment teams through advisory services
Conduct Knowledge Sharing Sessions with the consulting ecosystem on product enhancement and emerging functionality
Align with Services Managers to identify critical gaps in consultant knowledge base and develop strategy to close those gaps
Keep consulting ecosystem up to date on new features and appropriately communicate impact to customers and/or projects
Support project teams in applying Workday best practices for deployment and configuration
Deliver product update content to consultants and customers via consolidated release notes, next level content, product demos and best practice guides after each software release
Serve as the escalation point for product issues
Research and coordinate potential product issues and escalations with members from other teams to support implementation projects
About You
Basic Qualifications
3+ years deploying or supporting Workday Student
5+ years implementing or supporting Student Information Systems at a college or university
Ability to travel 10-20% under normal conditions
Other Qualifications
Experience with a consulting/software company implementing enterprise applications (e.g., Workday Student, Sungard, Datatel, Oracle/PeopleSoft, SAP, Kuali, Elucian, or similar applications) in higher education
Deep familiarity in these Student Academic Services sub-topics:
Student Records
Student Registration
Curriculum Management
Academic Advising
Academic Foundation
Student Academic related business processes
Excellent verbal and written communication skills
Strong organizational, time management and presentation skills
Experience in a fast-paced work environment
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits in Canada, please click here. For more information regarding Workday's comprehensive benefits in the US, please click here.
Primary Location: CAN.BC.VancouverPrimary CAN Base Pay Range: $110,200 - $165,200 CADAdditional US Location(s) Base Pay Range: $119,800 USD - $212,600 USD
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
