Hyatt Regency Mission Bay Spa and Marina
Hyatt Regency Mission Bay is the epitome of the San Diego experience, located in the heart of Mission Bay surrounded by the best beaches and of course SeaWorld and Belmont park to enjoy. This resort style property is right on the water with pools, waterslides and the best sunsets in southern California and we are looking for top talent to share these experiences with our guests, are you ready?
The Security Supervisor will report to the Director of security and will oversee daily security operations, ensuring the safety of guests, employees, and property. This role involves managing the security team, responding to incidents, and maintaining a secure and welcoming environment. This role requires a combination of indoor and outdoor duties, including exposure to varying weather conditions. Availability is required on weekends, evenings, overnight and holidays.
Hyatt has the best to offer including: paid holidays, vacation and sick leave, medical health care, paid FamilyBonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals and free parking during shifts, and many more!
Key Responsibilities:
- Supervise and support the security team, ensuring all duties are performed effectively.
- Conduct regular patrols of the property to identify and address security or safety concerns.
- Respond promptly to emergencies, incidents, and guest complaints, taking appropriate action.
- Monitor and review surveillance systems for any suspicious activities or security breaches.
- Train and mentor security officers, fostering a culture of professionalism and accountability.
- Prepare and review incident reports, ensuring accuracy and timely submission.
- Coordinate with other departments to address safety concerns and operational issues.
- Ensure compliance with hotel policies, procedures, and local regulations.
- Handle escalated situations professionally and diplomatically.
Qualifications
- High school diploma or equivalent required; additional training in security or management preferred.
- Minimum of 2 years of experience in security or a related field, with supervisory experience preferred.
- Strong leadership, communication, and problem-solving skills.
- Ability to remain calm and effective under pressure.
- Physical capability to patrol large areas, stand for extended periods, and lift up to 50 lbs.
- Availability to work flexible shifts, including evenings, weekends, and holidays.
