At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do and they are proud to tell people "I work for the County of Marin." Read on to find out more about this opportunity:

Marin County Fire Department: Our employees are important assets in the actualization of our mission. They each play a vital role and carry the responsibility to express our department values in their daily work. Learn more about our department and the people who make our organization a great place to work: Video

As a Fire Dispatcher Assistant, you will be working to support the Marin County Fire Department by helping with dispatching resources by radio and telephone. You will also be performing both emergency and non-emergency incident support work. This is a great entry-level opportunity for those who want to gain the skills and abilities necessary to be able to dispatch public safety personnel and equipment effectively while working in a supportive team environment. 

This is a temporary position for staffing during the peak wildland fire season, expected to conclude at the end of fire season (late Fall 2025). The typical work schedule consists of 10-12 hour shifts, but candidates must be willing to work a 24-hour shift if needed and/or be willing to be called back and work overtime in emergency situations.

Our Highly Qualified Candidate: We are looking for Fire Dispatcher Assistant professionals with a passion for working together as a team and serving the community. Ideal candidates will be able to react with sound judgment when under stress and in emergency situations while doing several tasks simultaneously. They will be able to listen and clarify incoming calls to extract pertinent information, communicate effectively, and write detailed reports. They will be able to coordinate the staffing of our seasonal Firefighters using a staffing program, and have daily interactions with MCFD personnel to ensure adequate staffing is maintained. Additionally, they will be able to read, write, alphabetize, follow written and oral instructions, and conduct simple record keeping. Knowledge of the highways, main streets, major buildings, and geography of Marin County is a plus. Experience in emergency services or completion of an accredited dispatch training program are also highly desirable.

QUALIFICATIONS

Knowledge of: 

• The highways, main streets, major buildings and geography of Marin County
• Simple record keeping

Ability to:

• Read, write and alphabetize; follow written and oral instructions; retain oral information
• Communicate effectively in English both verbally and in written form
• Maintain situational awareness
• Learn the operation of two-way radio and telephone communications equipment
• Learn to dispatch public safety equipment in an effective manner
• Deal tactfully with the public
• Work well in conjunction with other cooperating agencies to accurately process incidents in a timely manner
• React with sound judgment under stress and emergency situations while doing several tasks simultaneously
• Listen and clarify incoming calls to extract pertinent information
• Write detailed reports
• Read and interpret maps
• Work and live harmoniously with co-workers

MINIMUM QUALIFICATIONS 

Equivalent to graduation from high school. Experience in emergency services is highly desirable. Completion of an accredited dispatch training program is highly desirable.

All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. For more information about this position, please contact Alex Gibbons at alex.gibbons@marincounty.gov or by phone at (415) 473-2921.

Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list.  The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies while the list remains active.