Job Description Summary
Working in partnership with the GMA and IMA colleagues, Medical Communications, and the Writing delivery team for a designated client group/therapeutic area (TA)/brand, this role will be responsible for delivering and supporting scientific excellence of Medical Communications services across their accounts.The main responsibilities of the role are:
*Ensuring medical communications deliverables are aligned with assigned scientific goals and objectives.
*Ensuring written materials contain appropriate scientific statements and support learning objectives.
*Developing original content, leading faculty and client communications relating to scientific content of medical communications deliverables.
*Ensuring quality, scientific accuracy and integrity of assigned projects.
*Assisting colleagues to achieve medical communication objectives through creation and execution of scientific and educational materials.
*Training and mentoring of the Writing delivery teams on selected therapy areas.
experienced writers.
Job Description
Major accountabilities:
Support for planning and execution of scientific communications for assigned franchises/TA or group of aligned TAs
Oversees the delivery of colleague-requested support of medical/scientific communications plans and medical communications workshops for assigned franchises/TA or group of aligned TAs
Leads the review of the medical/scientific communication plans with the stakeholders to ensure that requirements are met
Collaborates with the internal Medical and Knowledge Solutions (MKS) team in developing plans and materials for, and participating in new business development meetings with existing and prospective clients
Demonstrates ability to see the big picture and adds value by identifying the key/broad issues regarding client's product/brand
Ensures MKS medical communication deliverables on assigned products/brand(s) are aligned with the product/brand scientific communication strategy and tactics
Therapeutic knowledge
Oversees MKS medical communication content development for high-profile and scientifically complex therapeutic areas
Demonstrates the ability to think creatively and applies extensive knowledge of assigned franchises/TA or group of aligned TAs
Maintains thorough knowledge of key competitors (strengths, weaknesses, positioning, performance, etc.)
Proactively and independently maintains knowledge on the product and/or therapeutic category
Recommends and implements strategy-aligned and innovative medical communications solutions to meet needs
Demonstrates ability to think about the scientific landscape that shapes a product and provides insights to wider team
Editorial and reviewing
Responsible for the quality and scientific accuracy/integrity of projects
Ensures written materials and slides meet product objectives and contain appropriate scientific statements and learning objectives
Provides guidance and direction to writers/editorial project team
Communicates key issues/initiatives to team accurately and in timely manner
Detects/anticipates strategic inconsistencies or potential problems and develops solutions
Champions optimum collaboration and ways of working between MKS and the internal colleagues
Leads by example in terms of working with the colleagues. Listens to and acts on improvement ideas, and translates into actionable service improvements
KPIs
100% compliance with legal regulations, industry codes and internal compliance standards
Specific feedback: global teams as well as Regions and countries, on the efficacy and effectiveness of the service
Level of service adoption. Measured by the number of additional activities being conducted outside of the agreed delivery framework
Delivery of services in line with defined KPI targets to measure service quality and timeliness
Education
Minimum: Healthcare professional degree or degree in a healthcare-related field
Desirable: Advanced degree (PhD, PharmD, MD) in life science/healthcare
Languages
Fluent English (oral and written).
Preferred: a second major European language.
Experience/professional experience
At least 5 years' experience of working with international Medical Communications for either an agency or in an internal role within the pharmaceuticals industry
Experience in a wide array of Medical Communications activities, including, but not limited to, publications, slide decks, symposia, standalones, advisory board meetings, etc.
Track record in developing Medical Communications plans
Track record of working effectively in a matrixed organization and / or between complex structures between client and deliver teams
Desired experience in digital solutions and innovation
Experience in a multi-cultural work environment and international working
Strong negotiations & stakeholder management skills
Leadership skills
Ability to scope and lead content projects, manage internal and external resources and direct content projects through to completion; role models teamwork and collaboration skills
Demonstrates excellent executive level verbal, written and presentation skills
Anticipates and brings about change as needed; communicates change in a way that supports buy-in and long-term success
Utilizes decision criteria such as cost, benefits, risks, timing, and buy-in; selects the strategy most likely to succeed with client(s)
Solves issues, independently moderate conflicts with significant complexity and political sensitivity and influence senior management decisions
Is sought out for advice and counsel; has proven credibility and cross-functional success
Sets clear direction and priorities; mentors and coaches staff for improved performance
Conveys credibility and maintains positive, professional image both internally and externally
Demonstrates ability and willingness to assume a leadership/mentor role within the team
Role models professional and positive qualities within the organization
Ensures compliance and inspection /audit readiness. Is accountable that all associates in the team are adequately trained and comply with industry best practice (incl. GPP3) and internal guidelines/SOPs
Competencies
Solution orientation
Significant openness to piloting new ideas
Comfort around higher management
Conflict management
Managing and measuring work
Organizing
Peer relationships
Planning
Politically savvy
Drive for results
Strategic agility
Managerial courage
Influencing
Negotiation
Skills Desired
Clinical Research, Clinical Trials, Detail-Oriented, Medical Writing, People Management, Regulatory Compliance, Safety, Waterfall Model