A key strategic priority for WinField United (WU) is being smart with data as a cooperative system; a core part of executing that with our retail-owners is the Retail Data Standardization (RDS) team. This team supports our retail-owners---with both process and technology-in managing, reporting, and driving value from transactional and operational data.
The primary tool used in this role is AgriMine, a WU-proprietary system for reporting, cleaning, and standardizing point-of-sale data, including crop protection, seed, and fertilizer product sales. This data is relied on by the retailers, WinField United, and basic manufacturers for things like sales insights, incentive & rebate programs, compliance tracking, and more. The RDS Team works with WU's retail-owners to ensure data in the AgriMine reporting system is accurate and actionable.
The Retail Data Specialist role is our retail-owners' primary point of contact for day-to-day data reporting in the AgriMine system and will regularly work with their assigned accounts to review, understand, and improve data management health at the retail level. This role is the expert in the AgriMine system and is responsible for training and supporting retail-users on the system and managing data within it.
This role is remote/virtual and can be located anywhere in the United States
Responsibilities:
40%
Support electronic reporting of our retail-owners' transactional data
Proactively work with retail-users to report, monitor, audit, and problem-solve data within the AgriMine system
Build and maintain long-term relationships with AgriMine users
Ensure quality & integrity of data in the system. Support data accuracy and, where needed, manage retailer data in AgriMine system (in partnership with the retail-users)
30%
Level One support for retailer-users in the AgriMine system
Responsible for solving system or data issues with retailer-users; issues may include data reporting errors, incorrect data elements, missing data, adding or updating seed licenses etc.
Understand, address, and escalate our retail-owners' issues with AgriMine system, process, and programs
20%
AgriMine system onboarding/training for retailers
Responsible for training and assisting the individuals at retailers who will be in the AgriMine system. Includes ongoing training on enhancements, updates, and new system functionality
Provide subject matter expertise for using the system
Share enhancement feedback with manager, internal partners and technology vendor
10%
Retailer data health management
Identify trends in the data issues and partner with cross-functional team to think through solutions to avoid errors at the root cause
Experience/Knowledge/Skills :
4-year degree along with 1-2 years customer service-related experience; related experience in lieu of a degree may be considered.
Detail-oriented; enjoys digging into data to identify & resolve issues/errors
Strong customer service skills required; ability to communicate information at different levels of detail effectively and inspire others to take action
Time management; juggling many tasks with tight or fluctuating deadlines and pivoting priorities
Basic data analysis skills
Preferred Experience
Experience with systems like Microsoft Office (incl. Excel, Word & PowerBI)
Experience with task-tracking / CRM tools a plus but not required
Ag industry experience; preferred experience with ag business data (ex: product, customer, sales data)
The above statements are intended to describe the general nature and level of work. It is not intended to be an exhaustive list of responsibilities and may be revised at any time.
Salary Range: $69,040-$103,560
About Land O'Lakes, Inc.
Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.
Benefits for most full-time roles include medical, dental, vision, PTO, life & disability insurance, education assistance, a 401k and a variety of well-being resources. Most part-time employees are eligible for prorated PTO, holiday pay, employee development programs, prorated education assistance, and a 401(k).
Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.
Neither Land O'Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.
