Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Enterprise Business Services – Operational Excellence is hiring three Process Engineers to lead and drive process improvement through supported business areas. The role will oversee reviews, redesign, and implementation of identified opportunities. Scope of work will include P&C Underwriting, Billing, and contact centers under the Enterprise Care Center (ECC)

• Completing assignments supporting large, cross-segment and/or cross-departmental process improvement initiatives that require foundational technical/ functional skills and expertise.
• Developing a deep understanding of operational structure, work segmentation, detailed workflows, and processes related to project assignments.
• Applying in-depth knowledge of process improvement methodologies and operating principles to drive business results.
• Developing standardized processes.
• Gathering, classifying, and analyzing data relevant to projects, processes, and operational metrics.
• Communicating results of research and analysis for complex business issues.
• Utilizing appropriate methods and tools to perform foundational data collection and analysis.

Work Locations: Bloomington, IL-Corporate, Dunwoody, GA-ParkCenter Hub, Richardson, TX-CityLine Hub or Tempe, AZ-Marina Heights Hub locations.

Hybrid Work arrangement: A "Hybrid" position means selected candidates will be assigned to a facility and will spend some time working both in office and from their home.

Incumbency: This position will have a 12-month incumbency period for a lateral move and a 6-month incumbency period for a promotional opportunity (beginning on the effective date of the position) which must be met before the employee can post for any other State Farm position. The incumbency period does not affect the at-will relationship between State Farm and the employee and does not create an employment contract, nor contractual rights.

Note: Candidates selected for further consideration will be required to submit and present work samples and/or supplemental interview assignment.

• Current or prior experience in a Process Engineer/Analyst or similar role.
• Project Management experience.
• Strong problem-solving and analytical skills (trend identification, interpreting data, statistical testing).
• Experience leading design projects and testing outcomes to deliver solutions that result in ROI.
• Effectively measuring cost/benefit analyses for project prioritization and/or implementation.
• Proficiency in Microsoft Office Products (Excel, OneNote, PowerPoint, Visio).
• Prior experience with EOM, Lean, Six Sigma, and/or other process improvement methodologies.
• Ability to work on multiple initiatives with various levels of employees and leadership.
• Drive pace with assigned projects.
• Commitment to working in a team environment.
• Ability to adapt quickly to changing timelines.
• Clear written and oral communication skills.
• Independent thinking.

**Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B Visa) for this opportunity. **

Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

Potential starting salary range: $78,081.25 - $175,000.00

• • Starting salary will be based on skills, background, and experience
  • High end of the range limited to applicants with significant relevant experience
• Potential yearly incentive pay up to 10% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!