JOB SUMMARY

The Manager of Information Systems Infrastructure is accountable for developing, directing and improving IS operations and staff. Manages a core functional team of IS professionals to deliver on run-the-business operations and projects, while monitoring performance and personal development. You will assist respective IS Directors and/or leadership with knowledge and implementing technical and process standards and helping department budget planning and management.

ESSENTIAL FUNCTIONS OF THE ROLE

• Manages the daily activities of an enterprise IT operations unit and its equipment. Accountable for planning and achieving budgets, goals, and business targets. Implements and maintains enterprise-wide IT system tools and ensures scalability.
• Develops, implements, and maintains policies, procedures, and associated training plans.
• Follows established operating policies to mitigate risk.
• Develops and deploys methodologies for testing performance and providing performance statistics.
• Builds and sustains cordial relations between end users, the public, vendors, and employees.
• Is typically accountable for one or more of the following responsibilities: information systems operations activities, computer operations, data entry, data control, operations help, or operating systems programming.

KEY SUCCESS FACTORS

• More advanced leadership, problem solving, team building, and judgment making skills.
• Skilled project manager with ability to articulate business needs.
• Excellent written, verbal, and face-to-face communication skills.
• Proficient computer software and database skills.
• Ability to focus and prioritize strategic goals and work in a growing and challenging environment.

BENEFITS

Our competitive benefits package includes the following

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

• EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
• EXPERIENCE - 5 Years of Experience