The Opportunity

National Grid is hiring a Manager, Business Performance Improvement for our Gas Pipeline Safety and Compliance department. This hybrid role is based in Waltham, MA.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live.

The pace of change in society and our industry is accelerating, and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

The Role

The Manager, Business Performance Improvement leads and enables the MA business performance improvement team in delivering operational efficiencies for MA Gas business, at pace. This role is focused on operational improvement opportunities that strengthen business value and ways of working across MA Gas business.

What You'll Do

• Review & ensure effective implementation and sustainability of business performance and process improvements to ensure return of benefits (Type 1 and Type 2 savings targets)
• Challenge existing ways of working & continuously seek ways to do things better
• Facilitate cross-functional collaborations and problem solving to ensure successful outcomes and deliver benefits
• Facilitate resolutions to project conflicts
• Manage multiple responsibilities, conflicting priorities, escalate risks and issues
• Scope and analyze potential project opportunities and decide go forward plan with leadership
• Manage highest performance benefit process improvement workplan for MA Gas business including managing walk in work

About You

• Bachelor's degree required
• 2+ years prior people leadership experience, including coaching, performance management, and team oversight required
• 3+ years of experience leading cross-functional initiatives and working with multiple stakeholders to drive outcomes required
• Strong written and verbal communication skills, including presenting findings and recommendations to leadership required
• Strong understanding of financials and ability to make informed decisions that support business performance continuous improvement required
• Proven track record of delivering significant type 1 and type 2 savings from process improvement projects required
• Proven ability to manage business performance change across a portfolio of projects that will impact stakeholders in MA Gas business required
• Experience managing projects and activities focused on delivering superior end-to-end and/or operational performance and continuous improvement required
• Ability to successfully bring together and drive cooperation across diverse teams with potentially conflicting goals and objectives required
• Ability to coach and mentor others on continuous improvement tools and techniques required
• Valid driver's license required

More Information

#LI-AP1 #LI-Hybrid

Salary

$142,000 - $167,000 a year

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.