Overview

Job Title: IT Senior Manager - Engineering

(This is a Hybrid position working 2 days a week in the SBH Support Center)

"At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us."

Essential Function
Assignee will be responsible and accountable for the smooth running of information systems within the limits of requirements, specifications, costs and timelines. The position will also manage a staff designated to support the applications and computing needs for which it is responsible. The position will directly and indirectly supervise the implementation and maintenance of new and existing applications and computing needs as assigned.

Primary Duties

• 25% Actively align with business and IT partners to prioritize needs and maximize system functionality to contribute to organizational strategy and governing compliance standards.
• 25% Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising performance with a strong focus on development and succession planning.
• 20% Implement new technologies and enhancements in alignment with defined company strategies and with strict adherence to defined project management procedures. Oversee multiple, concurrent projects which can be large and/or complex. Coordinate with PMO to modify procedures as needed to maximize effectiveness and controls.
• 10% Oversee, control and evaluate operations of assigned applications and computer systems, following policies and practices as defined for system access, testing, change management, and advancement to production. Continuously evaluate policies and practices for improvement opportunities to meet best in class standards.
• 10% Contribute to creating the annual department budget and ensure cost effectiveness of all assigned activities.
• 5% Audit systems and assess their outcomes to ensure security of data, network access and backup systems of assigned areas in compliance with defined IT Security policies and practices.
• 5% Other Duties as assigned.

Knowledge, Skills and Abilities

• Proven working experience as an IT manager or relevant experience.
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems.
• Ability to manage personnel supported by formal supervisory experience.
• BS/BBA in Computer Science, MIS or similar field or equivalent work experience.

Working Conditions/ Physical Requirements

• The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations, etc. The work area is adequately lighted, heated, and ventilated.
• The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, files, books, small parts; using a keyboard, driving an automobile, etc.. No special physical demands are required to perform the work.

Competencies / Attributes

• Puts Customers First
• Encourage your team to keep our customer's needs and wants as the primary driver behind project work.
• Demonstrates Accountability
• Take full responsibility for assigned work and remain accountable for the delivery of your team. Never make excuses, look for solutions.
• Shows a Bias for Action
• Be a great example of taking decisive action and provide your team with sufficient information and applicable input to take action.
• Acts as One
• Be a strong model for our Company's cultural values, lead by example. Build an environment of trust, lesson to your team's input, and handle conflict effectively.
• Aptitude for Innovation
• Encourage your team to "fast fail", learning from those experiences to build continuous improvement.
• Builds Talent
• Create an environment where your team can succeed, set well-defined goals and manage performance consistently throughout the year.

#LI-Hybrid