Implementation Engineer at Moody's in Chicago, IL

Location(s):

100 N Riverside Plaza, Suite 2220, Chicago, Illinois, 60606, US

Line Of Business: Know Your Customer OU(KYC OU)

Job Category:

Sales & Marketing

Experience Level: Experienced Hire

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

The Role / Responsibilities:

As an Product Consultant in the Corporate and Government Solutions Delivery team, you will be participating in various implementation projects by providing assistance to our clients for the configuration, and implementation of our Credit, Supply Chain Catalysts and Maxsight products. You should possess both functional and technical capabilities, together with client-facing skills. In general, you will be expected to assist in performing project tasks such as:-

Client-facing requirements gathering and analysis, working closely with our Project Managers and Senior Technical Consultants and Customer Success Teams.
Working closely with the client and product team to design and implement new functionalities.
Configuring and/or customising various financial and process-related aspects of the software.
Assisting our clients to build interfaces to our data-warehouse (i.e. Data Mapping).
Providing user and technical training.
Utilizing our tracking systems (issues, timesheet).
Actively participating in enhancing our product suite and knowledge database (e.g. documentation review, feedback on products/project methodology, development of "how-to" entries, etc.).
Conversing with client technical resources and Moodys subject matter experts to analyse and document issues and convey corresponding solutions.
While office-based, the position will at times require travel to client sites.

Work Styles

Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
Persistence - Job requires persistence in the face of obstacles.

Qualifications:

Educated to bachelor's degree level (or equivalent) in IT and/or Finance.
Relevant experience, preferably within a financial department or financial software organisation related to commercial credit or Supply Chain risk assessment.
Capability to participate in all phases of a software implementation project
Strong track record of excellent results delivered to internal or external clients.
Excellent verbal and written communication skills, including good presentation skills, and the ability to build strong professional relationships at all levels, with both internal and external parties.
Basic understanding of Accounting concepts, Credit Decisioning processes, and/or Financial Instruments considered beneficial.

For US-based roles only: the anticipated hiring base salary range for this position is $83,000 - $100,000, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody's also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody's also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement. Click here to view our Notice to New York City Applicants.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet

Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee's tenure with Moody's.

Moody’s Corporation is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment: (1) disabled veterans; (2) recently separated veterans; (3) active duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans.

VEVRAA Federal Contractor

We Request Priority Protected Veteran and Disabled Referrals for all of our locations

Please contact Donna Hutchinson, Assistant Vice President, Talent Attraction for any questions regarding this listing.