The Human Resources Operations Specialist will play a critical role in managing benefits compliance, leading technical aspects of HRIS system (UKG Pro), supporting payroll function, running various reports, dashboards, and data audit and analytics. In addition, they will assist HR subject matter experts with ensuring data integrity, data maintenance, testing of system changes, maintaining system tables, creating reports, supporting continuous improvement efforts, and testing HRIS upgrades.
As Human Resources Operations Specialist , you'll advance our lifesaving mission by performing the following duties:
System Administration/Management
- HRIS Optimization: Collaborate with the People & Culture team and stakeholders to implement, optimize, and align HR technologies (i.e. payroll, benefits, Workforce Management (WFM), benefits, talent management, learning) with business needs and strategic objectives.
- System Implementation & Maintenance: Lead HRIS system implementations, upgrades, and enhancements; manage security, configuration changes, and alignment with business requirements.
- Process Efficiency: Identify opportunities to automate or simplify benefit administration processes using technology; improve issue tracking, project management, and global team collaboration.
- Data Analytics: Gather data requirements, analyze engagement with benefit programs, and identify areas for continuous improvement in systems and offerings.
- Integrations: Collaborate with the People & Culture team and third-party providers to design and maintain benefit integrations; support system migrations (e.g., Ascentis to UKG).
- Communication Support: Assist with communication strategy using technology platforms and data analysis to engage internal and external stakeholders.
- Open Enrollment: Lead system testing and integration for the annual open enrollment process for US-based employees; own technology project plans.
- Recognition Program: Manage the technology interface and reporting for LifeSource’s recognition and service award programs.
Total Rewards Administration
- Benefit Compliance & Reporting: Ensure compliance with Health & Welfare, 401k & 457 plans, COBRA, Leave Management, and related benefit offerings.
- Benefit Administration Support: Acts as backup to Total Rewards Partner and Payroll/Benefits Administrator in their respective areas of day-to-day benefit administration.
- Vendor Management: Serve as the primary contact for benefit brokers and vendors to ensure timely benefit actions and compliance.
- Leave of Absence (LOA) Management: Oversee the Leave of Absence (LOA) process, coordinating with Human Resources Business Partners (HRBPs), employees and leave management vendor.
- Compliance & Audits: Lead or assist in internal and external audits to ensure benefit compliance, addressing gaps as necessary.
- Open Enrollment & Audits: Manage eligibility audits, open enrollment coordination with brokers and leadership, and ensure HRIS setup for enrollments and life events.
- ACA & COBRA Compliance: Handle ACA reporting, compliance and administration
- Payroll/Benefit Administration Support: Backup to Payroll/Benefits Administrator; review payroll processes, invoicing, claims, and tax reporting.
- Education & Knowledge Sharing: Support internal education on Total Rewards for the People & Culture team and employees.
QUALIFICATIONS
- Requires a combination of education and experience equivalent to seven (7) years of human resources including a minimum of five (5) years HRIS, and benefits compliance and administration experience. Additional experience with payroll administration is a plus.
- Proficiency in using Human Resource Management Systems (HRMS)/Human Resource Information Systems (HRIS), UKG Pro preferred.
- Strong working knowledge of Microsoft Office applications with advanced proficiency in Excel and BI reporting skills.
- Experience in leading projects, program and best practices.
- Experience with full payroll processing preferred.
- Previous experience handling benefits and payroll migrations and system transitions preferred.
- Solutions-orientated with an ability to manage multiple tasks, projects, and deadlines simultaneously.
- Demonstrated ability to exhibit a high degree of quality, integrity, and honor confidentiality of appropriate information including, but not limited to, personal team member data, organizational operations or work processes, donor and donor family information, contributor details, any financial information and medical or protected health information (PHI) in accordance with HIPAA.
- Proven skilled and competent in using technology-based tools such as personal computers and related software, mobile devices, and electronic medical record systems, as appropriate for position.
Projected offer range: $76-95k, based on relevant experience
Why Join LifeSource:
At LifeSource, we’re relentlessly pursuing a day where those in need of a life-saving or life-enhancing organ, eye or tissue transplant receive that gift. By joining the LifeSource team, you will have the chance to positively impact your neighbors in Minnesota, North Dakota, South Dakota and Wisconsin – maybe someone in your very own community.
Since 1989, the LifeSource team has worked with our regions’ diverse communities to break down barriers to donation. Bringing a rich diversity of perspectives and experience to our organization at all levels strengthens our ability to serve our community and fulfill our mission. Our values embody how we engage in our work - accountability, adaptability, trust, growth mindset, and kindness. More information on our continued work toward diversity, equity, and inclusion can be found on our website.
We set our team up for success by providing comprehensive on-boarding, as well as on-going personal and career development. Team members are offered traditional benefits such as health, vision, dental, and life insurance, generous PTO, and 401k matching. We also support our team through non-traditional benefits such as tuition reimbursement, resiliency coaching, and HSA employer contributions.
LifeSource is committed to creating a diverse, inclusive and welcoming workplace with opportunities for all talent to thrive. We are an equal opportunity employer and strongly encourage BIPOC, LGBTQIA+, veterans, persons with disabilities, members of marginalized communities, and non-traditional applicants to apply.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
