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Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

The GenAI Assistant Product team focuses on improving case team productivity and quality of output by building new products using GenAI technology.

The Product Owner must be a leader who is customer-centric and enjoys working with teams to design and deliver exceptional products to customers. Your squad will be responsible for:

Driving roadmap for core features related to GenAI enterprise tools to serve case teams

Building and testing POCs to identify and scale high value new features

Engaging with users to understand needs and inform prioritization, with a strong focus on delivering actionable insights from data

Partnering closely with Practice Areas to understand their specific needs, ensuring alignment of product features to support practice-specific goals, methodologies, and priorities

Collaborating with cross-functional teams to design and deliver GenAI-enabled Offers that enhance the quality and efficiency of client deliverables

Among your responsibilities, you will:

• Deliver business results and customer value
  • Ensure that the product is built in an incremental way, releasing new working features at the end of each sprint and creating value for the user
  • Track product performance to inform future work
  • Deliver on specific and measurable KPIs to be defined for your Squad
• Serve as the voice of end-user
  • Translate the voice and needs of user into user stories, engaging with users and design researches consistently
  • Leverage empirical and qualitative data to assess feature performance and inform prioritization
  • Proactively seek user feedback to learn and better understand requirements
• Oversee what is delivered by the Squad and when
  • Prioritize work through a well-organized backlog of user stories and clearly communicate what needs to be done and by when
  • Define and clearly communicate acceptance criteria for output based on business & customer needs
• Support and enable the Squad to effectively deliver
  • Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements
  • Engage with Chapter Leads regarding resourcing and functional expertise required in Squad, aligning on requirements and responsibilities
  • Provide feedback as part of performance management of Squad members and other members of the Product Portfolio
• Set an overall vision to direct and inform the Squad's work
  • Work closely with the Product Portfolio Lead to understand and drive alignment on the Product Portfolio's business strategy, goals, and objectives
  • Translate Product Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals, roadmap) for your Squad to inform the creation and prioritization of the Squad's backlog of work
  • Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization
• Enable the organization's agile way of working
  • Model behaviors to support the organization's transformation to an agile way of working
  • Actively create and maintain a Squad culture based on the organization and Agile behaviors
  • Provide informal and formal feedback within context of larger performance management system

YOU'RE GOOD AT

• Being customer-focused and dedicated to understanding and learning about customer needs and requirements
• Operating with a transparency mindset, communicating clearly and openly both above and below
• Being comfortable leading, directing, and empowering team members without formal management authority
• Working with ambiguous requirements and multi-disciplinary teams
• Influencing stakeholders up to the senior levels of the organization
• Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs
• Looking for opportunities to innovate and get things done better and faster
• Engaging with Practice Areas to align product capabilities with their requirements, ensuring the delivery of impactful and tailored Offers

What You'll Bring

• Experience building GenAI/AI and user-facing products
• 10-12+ years' relevant experience as Product Owner, including preferably also experience as Scrum Master or Agile Coach/ Mentor in 1 or more organizations
• Relevant experience in various AI or technology-driven products
• Understanding of agile principles and ways of working
• Good understanding of technology enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level IT and Digital projects
• Strong knowledge of current GenAI technologies and their application to delivering actionable insights
• Divergent thinker who can converge ideas into tangible products
• Exceptional communications and stakeholder management skills
• Experience in consulting is a plus
• Experience working with Practice Areas or functional teams to deliver tailored product solutions is a plus
• Understanding of how Offers are created and delivered within a consulting or enterprise environment is highly desirable
• Agile Certifications, preferably Scrum.org (Professional Scrum Product Owner) or Scrum Alliance (Certified Product Owner) a plus

Who You'll Work With

• Every member of your squad (including development, design, and QA), for which you will be its product leader
• Internal customers, translating their voice and needs into user stories and engaging users as needed
• Product Portfolio Leaders, who will set the vision, roadmap, budget, and priorities & key KPIs for the Product Portfolios and subsequently, for the squads
• Scrum Leaders, which will act as your right hand to remove impediments and will support you in dealing with the different artifacts and ceremonies
• Other Product Owners within BCG to share best practices, ensure alignment between squads, and coordinate on dependencies
• Agile Coaches, with whom you will share passion about Agile ways of working and with whom you will shape promote business agility (within your teams and in the whole company)

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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