How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

This is an hourly position for current and incoming UM-Flint students.

General Responsibilities:

Student Staff Supervision:  Provide evening supervision of the student Event Staff.  Ensure and verify proper room setups and cleanliness.  Be available to provide guidance and answer questions.  Ensure staff are completing assignments accurately and on time.  Complete a daily report at the end of each shift.

Customer Service:  Oversee evening events throughout campus.  Provide event assistance with audio-visual needs.  Enforce university and departmental policies.

Responsibilities*

Specific Duties:

• Open and lock rooms as needed
• Assist with weather and fire emergencies where needed
• Enforce university and departmental policies
• Make contact with event hosts and maintain customer relations
• Ensure proper event setups and manage events as needed
• Ensure rooms are clean and that all equipment is functioning correctly
• Provide information to students, faculty, staff, and visitors regarding policies, programs and services
• Perform routine tasks related to programs, services and equipment
• Assist with room cleaning/setups where needed
• Complete daily reports thoroughly
• Assist with inventories, including linens, equipment and supplies
• Inspect conference rooms and report any issues on the daily log
• Ensure storerooms are clean and orderly
• Other duties as assigned

Required Qualifications*

• Current UM-Flint student
• Ability to direct student staff and enforce policies
• Ability to provide high quality customer service under varying conditions
• Knowledge of the UM-Flint campus
• Ability to work 4pm-9pm, Monday-Friday - some flexibility allowed

Desired Qualifications*

• Previous leadership or supervisory experience
• Previous customer service experience
• Familiarity and understanding of audio visual equipment
• UM-Flint Graduate Student

Modes of Work

Onsite
The work requires, or the supervisor approves a fully onsite presence.  Onsite is defined as a designated U-M owned or leased work location within or outside of the State of Michigan

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

University of Michigan-Flint - Plan for Diversity, Equity and Inclusion

The University of Michigan-Flint?s DEI plan can be found at: https://www.umflint.edu/dei/?

The University of Michigan-Flint exhibits its commitment to diversity, equity, and inclusion through enacting fair practices, policies, and procedures particularly in support of the equitable participation of the historically underserved. UM-Flint recognizes the value of diversity in our efforts to provide equitable access and opportunities to all regardless of individual identities in support of a climate where everyone feels a sense of belonging, community, and agency.

Diversity is a core value at University of Michigan-Flint. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all students, staff, and faculty. The University of Michigan-Flint seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives, and ways of knowing and learning for the purpose of becoming global citizens in a connected world.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.