UNC Health
Eligibility Specialist - Medicaid
Hendersonville, NC
Feb 21, 2025
Full Job Description

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

Performs technical work in obtaining Medicaid/Social Security (SSI) insurance coverage for indigent patients to expedite reimbursement for medical services. Positions take the patient through the entire Medicaid application process from application to award or denial. Positions are expected and entrusted to represent the organization at each of the four levels of appeals when applications are denied.


Responsibilities:

  • Obtains detailed personal, financial and asset information to determine if patient qualifies for one of ten Medicaid/SSI programs. Completes or assists the patient with completion of Medicaid application. 
  • Explains the programs and advises patients of methods to become eligible by rearranging finances and assets. 
  • Follows through with applicants to obtain accurate and complete information within strict timeframes. Positions must have substantive knowledge of various rules and regulations governing the ten Medicaid programs. 
  • Interprets and applies frequent changes in program regulations to expedite applications. 2. Reviews denials from Medicaid/SSI and researches denial information with patients. Advocates for patient coverage with local and state Medicaid offices to obtain reversal of initial denial. 
  • Abstracts information, prepares appeals and represents UNC Health Care System in appeal hearings at local, state (Division of Medical Assistance), Office of Administrative Hearings, and state court to present supportive evidence for patient's denial reversal 


Other information:

Required Qualifications

  • Associate's degree in an appropriate discipline (or equivalent combination of education, training and experience).
  • Two (2) years of experience in a social services or healthcare organization.
  • Experience working with data and preparing reports
  • Strong Written and Verbal Communication skills. 


    Job Details

    Legal Employer: Pardee - HCHC

    Entity: Pardee UNC Health Care

    Organization Unit: Patient Accounting

    Work Type: Full Time

    Standard Hours Per Week: 40.00

    Work Assignment Type: Onsite

    Work Schedule: Day Job

    Location of Job: PARDEEHOSP

    Exempt From Overtime: Exempt: No


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    Job Information
    Job Category:
    Healthcare Services
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    Eligibility Specialist - Medicaid
    UNC Health
    Hendersonville, NC
    Feb 21, 2025
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