Sentry Insurance
Document Scanning Supervisor- Plover Archives
Stevens Point, WI
Jan 21, 2025
Full-time
Full Job Description
At Sentry, we recognize how everyone contributes to the overall success of our company. We are currently seeking a self-motivated and detail-oriented individual to fill our Document Scanning Supervisor role for a 3-5 year assignment. This position will lead a team who is responsible for preparing, scanning and digitizing physical documents according to business area guidelines.
This position will be located on-site at the Plover Archives and will be scheduled to work Full-time. The hours for this position are between 7 a.m.- 5 p.m., Monday-Friday.

What You'll Do

As a Document Scanning Supervisor, you will:

  • Create weekly schedules for staff.
  • Handle escalated issues and questions including reviewing and resolving files rejected during quality audit.
  • Troubleshoot problems with scanners or scanning software and work collaboratively with IT support teams to ensure proper processes and procedures exist for the applications and equipment used by the department.
  • Monitor performance and productivity metrics ensuring adherence to velocity goals established by Director.
  • Develop, implement, and continually improve processes and procedures.
  • As necessary, perform all duties of a Scanning and Distribution Tech.
  • Administer human resource-related activities including timely performance and salary reviews and ensures all staff adhere to human resources policies and practices. Will also include, providing direction and coaching to the team.

What it Takes

  • Associate degree or equivalent work experience
  • Minimum 2 years of related work experience
  • Good interpersonal, organizational and communication skills
  • Knowledge in enterprise scanning technologies and operations.
  • Ability to work within time restraints to meet project deadlines.
  • Ability to work with high degree of accuracy.
  • Lift carry up to 35 pounds.
  • Must have a Valid Drivers License

What You'll Receive

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.

  • 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
  • Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
  • Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
  • Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
  • Well-being and Employee Assistance programs
  • Sentry Foundation gift matching program to encourage charitable giving.

About Sentry

We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.

Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority.

Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

Get ready to own your future at Sentry. Opportunities await!

Who You'll Contact

Esbeidy Guevara

Associate Talent Acquisition Specialist

Esbeidy.Guevara@sentry.com

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

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Document Scanning Supervisor- Plover Archives
Sentry Insurance
Stevens Point, WI
Jan 21, 2025
Full-time
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