What's the role
The Shell USA Jiffy Lube organization is seeking a District Manager for the Southeast region (Atlanta, GA, Knoxville, TN, Jacksonville, FL). This team member will be responsible for assisting Jiffy Lube franchisees in developing a profitable and growing business. As District Manager, you will serve as a business consultant helping franchisees deliver on their objectives of customer growth, product volume increase, business development and revenue.
This position will be home office based with the successful candidate preferably located in the Atlanta DMA. The position also requires flexibility and availability for emergency outside of normal working hours. We are looking for someone who will be able to multitask and function in a fast-paced environment.
The successful candidate will be a self-starter who is able to autonomously manage their individual book of business. Additionally, the ideal candidate will have a strong understanding of the automotive industry and experience in retail management.
What you'll be doing
Serve as the primary owner of the relationship between the franchisees and Jiffy Lube
Deliver results through business consultation in Georgia and Northeast Florida
Influence and manage Key Accounts, including multi-layered organizations, to deliver operational, commercial and customer excellence
Work with business owners varying in size of 1 to 75 stores
Focus on year-over-year commercial ROI, risk management, and growth / delivery planning
Manage stakeholders from cross-functional teams to deliver results, including Jiffy Lube, Pennzoil (Shell Oil Products, US), Finance, Credit, Marketing, Sales Support, Supply Chain and Business Assurance
Assist franchisees in increasing customer counts and revenue that contribute to long-term, sustainable business growth
Sell-in new Jiffy Lube business offerings including technology, customer experience and operational plans designed to create long-term success
Visit and coach Jiffy Lube store managers and employees to deliver Operational Excellence
Develop a joint business/account plan that sets strategic goals and takes into account the unique circumstances of each franchisee
Anticipate plan gaps and opportunities by generating leading estimates and taking action to meet targets
Meet face-to-face and virtually with franchisees to conduct frequent business reviews
Communicate and ensure consistency in marketing programs and promotions at the store level
Grow and retain fleet key accounts and business relationships by actively planning and calling on customers. Plan, train, and assist Franchisees with customer calls and visits
Protect the Jiffy Lube brand by enforcing the Franchise Agreement and Policy and Procedure Manual (P&P).
Understand and enforce Jiffy Lube contract requirements for operations, products, marketing and customer experience
Effectively follow-up on meetings to delegate actions and ensure commitment/accountability
What you bring
Must have legal authorization to work in the USA on a full-time basis for anyone other than current employer
Bachelor's degree required
Minimum of 5 years work related experience
Experience in commercial, automotive and retail is highly preferred
High mobility and existing driver's license
Effectively work in a home office / virtual setting
Must be flexible to attend corporate meetings and conventions around the area
What we offer
The base salary range for this position is $101,000 - $151,000 per year. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity.
For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents.
Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives. For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays. Additional information on Shell's US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html.
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.
Progress as a person as we work on the energy transition together.
Continuously grow the transferable skills you need to get ahead.
Work at the forefront of technology, trends, and practices.
Collaborate with experienced colleagues with unique expertise.
Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
Benefit from flexible working hours, and the possibility of remote/mobile working.
Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world.
Take advantage of paid parental leave, including for non-birthing parents.
Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
Grow as you progress through diverse career opportunities in national and international teams.
Gain access to a wide range of training and development programmes.
We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.
Shell in The United States
Shell has been in the US for more than 100 years, leading the sector in energy, petrochemicals and refined products. Today, we provide millions of Americans with the energy needed to heat and cool their homes and power the economy.
We operate in all 50 states, from our Deep Water platforms in the Gulf of America to the Pennsylvania Chemicals complex and our miles of pipelines throughout the US.
We reach our customers through our 13,000 branded retail stations, and we are number 1 in gasoline sales. We also own the #1 brand of motor oil in the U.S. - Pennzoil - made from natural gas.
We are excited to play a key role in the move to net carbon emissions while providing the oil and gas needed by society for many decades to come.
