Fidelity Investments
Director, Human Resources
Boston, MA
Mar 18, 2025
Full Job Description

Job Description:

The Team

Pembroke is an international real estate advisor that acquires, develops and manages properties and places - specializing in mixed-use and office environments in the world's leading cities. We believe that properties that stand the test of time deserve a lot of time. So, we take a different approach: a thoughtful approach.

Facilitating patient capital of FMR LLC (Fidelity Investments) and FIL (Fidelity International Limited), we invest in global markets with long-term growth potential.

Over the past twenty years, we've grown to include offices in Boston, Hamburg, London, Munich, Stockholm, Sydney, Tokyo, and Washington DC, and manage approximately 762,000 sq m/8.2m sq ft in North America, Europe, and Asia Pacific. By combining a global point of view with local expertise, we're able to create and manage world-class properties that deliver the best outcomes for our tenants, investors and the communities in which we work.

At Pembroke, we're united by a belief that real estate is more than just buildings. Our mission is to create long-term value through our global expertise, local knowledge and passion for real estate. Comprised of experts across a variety of fields, our team consistently strives for excellence, achieves with integrity and embraces collaboration. Working together, we create places people love.

For more information, visit our website: www.pembroke.com

The Role

We are searching for a dynamic and experienced human resources professional to join Pembroke's HR team. Working from our Boston office and reporting to the Vice President of Human Resources, you will work closely with associates and managers across Pembroke's US offices providing HR services, including recruiting, manager engagement, associate development, performance management and in collaboration with Fidelity HR SMEs, support for compensation, benefits, employee relations and HR operations. You will also collaborate with Pembroke HR and business colleagues to create and deliver HR projects that support our global priorities.

The ideal candidate for this role has a strong focus on internal client engagement and satisfaction, is a creative problem-solver, can work independently and effectively prioritize, and possesses strong analytical skills and exceptional communication skills. This is an exciting role for a mid-career HR professional interested in joining a global HR team and partnering across a diverse organization.

  • Recruit, select, hire, and onboard new US associates at multiple levels, partnering with managers and Fidelity Talent Acquisition.

  • Develop, lead and participate in global HR projects, considering the diverse needs of a global workforce and ensuring that programs promote an inclusive and respectful work culture.

  • Support associates and managers through the performance management process, including coaching managers on assessing performance, delivering feedback, and supporting career development.

  • Partner with Learning and Talent colleagues to enhance and deliver talent and development programs (i.e., Pembroke Training programs, Fuel50, Manager Training).

  • Collaborate with Pembroke HR Operations, Compensation and Finance colleagues to own global reporting (including headcount, budget and forecasting, and ad hoc reports).

  • Guide and support managers to thoroughly and effectively resolve employee relations issues in collaboration with Fidelity Employee Relations.

  • Evolve the global HR team to balance Enterprise HR services, processes, and communications to align with Pembroke's global community and expectations.

  • Efficiently oversee the annual talent and performance management cycles, overseeing a project plan to ensure appropriate sequencing of activities to meet deadlines and timely and relevant communications to associates and managers.

  • Manage the Boston-based Office Management and Administrative Assistant team (4 associates), as well as an HR Operations associate.

The Expertise and Skills You Bring:

  • Bachelor's degree plus 7-10+ years of experience in human resources functional or generalist role(s), with relevant experience in at least 2-3 areas (i.e., associate engagement, analysis and reporting, performance management, recruitment, employee relations).

  • Interest in, and willingness to learn, the commercial real estate business.

  • Exceptional written and verbal communication skills, the ability to collaborate across multiple communication channels and time-zones.

  • Ability to assimilate, analyze and present data for a variety of audiences.

  • Excellent attention to detail, organizational, and project management skills.

  • A willingness and ability to adapt to changing work priorities and react with appropriate flexibility.

  • A proactive and planful approach and the ability to achieve goals both independently and as part of a team.

  • Sound judgement and proven ability in handling sensitive matters with tact and diplomacy.

  • Highly proficient in MS Office, particularly Excel and PowerPoint; Workday HRIS experience preferred.

At Pembroke, we believe the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Pembroke will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the Pembroke Human Resources team by sending an email to PembrokeHR@fmr.com

Pembroke's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite three days a week (Monday, Wednesday, and day of choice) in a Pembroke office or site.

Certifications:

Category:

Human Resources

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

PDN-9e7560e3-2024-4572-8fae-73f546b8992a
Job Information
Job Category:
Professional Services
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Director, Human Resources
Fidelity Investments
Boston, MA
Mar 18, 2025
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