Are you highly organized, tech-savvy, and passionate about helping your community? Join our dynamic Human Services team as an Office Specialist and play a key role in supporting community outreach and essential programs that serve Chesapeake residents.

Be the go-to support for Community Programs, helping them bring impactful services to the public. Keep our community informed by maintaining websites, social media, newsletters, and other communications. You will assist with payroll, ordering, and invoicing using PeopleSoft, acting as a vital backup to our Office Coordinator. Deliver exceptional customer service to both residents and internal City departments. Use your clerical skills to handle complex administrative tasks that keep our offices running smoothly.
We're looking for a proactive, detail-oriented individual who thrives under general supervision. Someone who's comfortable deciding how and when to tackle tasks based on general guidelines and experience with office systems (especially PeopleSoft) is a plus.

ESSENTIAL TASKS

• The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary.
• Performs specialized office procedures such as taking meeting minutes, or typing documents, technical and statistical reports, or data for publication.
• Interacts with other departments, clients/customers, and the public by telephone, or in person; provides information, directs individuals to appropriate resources, takes and relays messages, or receives, logs, and processes complaints.
• Compiles data for special and periodic reports; assists with presentation of data as directed.
• Performs routine accounting tasks such as reviewing invoices and vouchers, accounts payable, or payroll.
• Coordinates special events/programs for area of responsibility, schedules meeting rooms and appointments.
• Processes clients in and out of office/program; processes payments; enters and updates client information in computer to complete financial forms.
• Processes mail and packages; opens, time stamps, sorts, and distributes mail to appropriate personnel or departments; assists with special mailings; prepares and distributes information packets.
• Establishes and maintains maintenance of files, records, accounts, or charts for area of responsibility; maintains office supply inventory.
• Arranges meetings and coordinates catering needs; performs data entry, filing, faxing, telephoning, photocopying, and/or other tasks as assigned.
• Develops and maintains access databases for coworkers; provides assistance with computer software.
• Serves in the Emergency Operations Center during emergency situations such as hurricanes or other disaster events.
• Serves as BankOn Coordinator

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks.PDN-9f7ac9fe-83f1-4c4d-af23-515681dd600d