Community Manager

TAM Residential was formed because we wanted to provide an excellent customer service experience for everyone. We provide our team members with a work environment that will help them grow in their career, help them obtain your personal goals, use their talents to contribute to the team, and to have FUN!!

TAM Residential was awarded NAA's Top Employer for 2022!
COMMUNITY MANAGER POSITION SUMMARY:

The Community Manager is responsible for the professional management of the apartment community to achieve and maintain pre-determined occupancy goals; to achieve maximum cash flow for the owner; to implement TAM Residential LLC company's policies and procedures in marketing, leasing, accounting, maintenance, resident relations, and all site level management reporting. The community manager will hire train, motivate, supervise, and discipline all on-site personnel. The community manager will directly supervise assistant managers, leasing personnel, maintenance staff, porters, housekeepers, and other staff members that may be hired.

ESSENTIAL JOB FUNCTIONS:

• Responsible to collect rent, security deposits, and bank deposits daily.
• Follows through with resident delinquent rent collection.
• It is the responsibility of the Community Manager to plan, and control expenditures in order to obtain products and services at a minimum cost. To initiate, review, and approve purchases and payables within authorized spending limits.
• Oversee and control the prospective resident application approvals, move is and move out paperwork.
• Respond to staff and resident complaints and provide assistance with resolutions.
• Develop and assist resident social activities.
• Enforce resident lease policies and procedures within the guidelines of fair housing laws.
• Provide training, supervision, and support to community employees.
• Participate in recruitment, interview, and selection process for new staff members.
• Complete semiannual performance written evaluations
• Participate in creating annual budgets and monitoring financial operations.
• Weekly physical site inspections with Lead Maintenance Technician.
• Ensure day to day operations are being performed within company policies.
• Communicate with Regional Property Manager in regard to property conditions, leasing programs, staffing and resident's issues.
• To thoroughly understand and abide by all Fair Housing Laws.
• Other duties as assigned

SKILLS AND ABILITIES:

• Strong written/verbal skills
• Ability to work with computers in software, word processing and property management.
• Basic accounting skills and understanding of financial reports.
• Ability to make independent decisions and handle emergency situations professionally.
• Must have own transportation, valid state issued driver's license, and current liability vehicle insurance

EDUCATION /EXPERIENCE:

• Minimum of 2 years of property management and supervisory experience

WORKING CONDITIONS:

• Ability to operate in an open work area with moderate everyday noise.
• Ability to work from multiple locations.
• Ability to perform other duties as required.

PHYSICAL DEMANDS:

• Ability to frequently, and sometimes for long periods of time, sit, stand, climb and descend stairs, walk, extend arms and hands forward and overhead, using fingers to grasp, and carry.
• Must be able to bend, crouch, kneel, or stoop on occasion.
• Must be able to lift and carry, pushing, up to 15 pounds, pulling 25 lbs, or negligible amounts constantly.
• Must have up-close and distance vision.

BENEFITS

Associates who are regularly scheduled for and work 30 hours or more per week are eligible for company-sponsored benefits the 1st day of the month, following completion of 30 continuous days of employment. Benefits offered include medical, dental and vision coverage, as well as 401K and life insurance. Regular, full-time associates are eligible to accrue paid time off (PTO) and holiday pay.

EEOC:

TAM Residential is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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