Koya Partners has been exclusively retained for this engagement, which is being led by Cheryl Stevens, Whitney Ambrose, and Claire Hunt. Express interest in this role by filling out our Talent Profile or emailing the search team directly at feedingamerica_CIO@koyapartners.com. All inquiries and discussions are strictly confidential.

Koya Partners l Diversified Search Group is committed to providing reasonable accommodation to individuals living with disabilities. If you are a qualified individual living with a disability and need assistance expressing interest online, please email NonprofitSearchOps@divsearch.com. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.

About Feeding America
As the nation's largest nonprofit and domestic hunger-relief organization, Feeding America is at the forefront of the fight to end hunger. With an annual revenue of $5.15 billion (2023), which includes 4.7 billion pounds of donated food, Feeding America engages our country and communities in the fight to end hunger on an unprecedented scale, serving as a catalyst at both the national and local levels, reaching every county in the United States. The work is not just about providing meals. On the journey to achieving its mission, Feeding America addresses barriers so everyone can thrive.

Specifically, Feeding America's work includes:
1.Addressing the immediate needs of people facing hunger through the sourcing and distribution of food.
2.Working to reduce rates of food insecurity through innovative programs that bundle food with other critical resources such as healthcare, housing, and economic mobility.
3. Catalyzing the movement to end hunger through policy advocacy and systems change.

A People-Centered Approach: Through it all, Feeding America keeps the neighbors it serves at the center of its vision of a hunger-free America. Feeding America is deeply committed to meeting the unique nutritional and health needs of individuals and their communities by leveraging an approach that is people-centered, responsive, and adaptive.

The Network: The organization is a nationwide network of over 200 food banks, which distribute food through 60,000 partner food pantries and meals programs. Together, the Feeding America network provides more than 5 billion meals to tens of millions of people across the United States and supports programs that improve food security for the families they serve.

Rising Demand: In a country that wastes billions of pounds of food each year, it is shocking that almost anyone in America goes hungry. Yet, there are 44 million people who don't have enough to eat - that is 1 in 7 individuals, and 44 million too many. Each year, more than 13 million children (that is 1 in 5) and 5.5 million seniors struggle with hunger.

In 2020, the COVID crisis devastated individuals and families and food insecurity grew. The average increase in the number of clients reported by food banks grew by an astounding 60%. Since then - driven by record inflation, historically high food costs, reduced federal assistance, and more - demand has continued to grow. Through it all, Feeding America and its partners have continued the march to solve hunger, moving quickly and decisively to implement multi-prong strategies that include new systems, distribution, and supply chain, and leveraging and expanding partnerships.

Looking Ahead and the Critical Role of Technology in Feeding America's Next Chapter:
Feeding America has set the bold aspiration that by 2030 every community and person within it has access to the food and resources that they say they desire and need to thrive; that the food insecurity rate is 5% and disparities by race and place are cut in half.

As Feeding America embarks on its next chapter, the role of technology is poised to be more critical than ever. Leveraging advanced data analytics, artificial intelligence, and innovative digital platforms, the organization is exploring transformative ways to meet the rising demand for hunger relief. From optimizing supply chain logistics to predicting food insecurity trends and tailoring support for specific communities, technology offers an unparalleled opportunity to enhance efficiency, equity and accessibility in food distribution. By investing in cutting-edge tools and systems, Feeding America ensures that every resource is maximized to reach those in need swiftly and effectively.

In addition to addressing immediate needs, Feeding America recognizes the potential of technology to empower individuals and communities for long-term food security. By integrating digital solutions that connect neighbors with wraparound resources-such as housing, healthcare, and employment support-the organization is laying the groundwork for systemic change. As Feeding America deepens its commitment to innovation, it remains steadfast in its mission: to end hunger and create a future where every person can thrive.

For more information, please visit Feeding America'swebsite.

The Opportunity

At this moment of challenge and tremendous opportunity, Feeding America is seeking an innovative, collaborative, dynamic, and deeply committed leader to serve as the Chief Information Officer (CIO). This role represents a unique opportunity with the potential to positively impact tens of millions of lives each year.

Reporting to the President & Chief Operating Officer, the CIO is a member of the Executive Team and oversees a team of approximately 60 IT professionals and 5 direct reports including Vice President, Infrastructure Services, Vice President Data and Analytics, Vice President Digital Platform Technology, Vice President IT Enterprise Applications and Senior Director, IT PMO & Strategy and a total budget in excess of $30 million.

The CIO defines and directs the delivery of a multiyear technology strategy and capabilities across the National Organization and the Feeding America network of members that facilitate the delivery of equitable support required for people facing hunger to thrive, drive economies of scale and achievement of the organization's overall strategic goals. The CIO builds and sustains a high performing team that collaborates and partners with leaders throughout the enterprise, creating an IT center of excellence and serving as a partner to enable the Vision and Shared Priorities of the Feeding America Network. They serve as a member of Feeding America's Executive Team and co-lead the Network Technology Council.

Key responsibilities of the Chief Information Officer include:

* Serve as the organization's senior technology strategist. Provide guidance and vision on emerging and enabling technologies, digital trends and infrastructure advances that are most relevant to Feeding America's mission and strategy and deliver solutions that advance equity for people facing hunger as well as staff and network partners.
* Lead the development of a technology strategy and roadmap to drive achievement of the organization's strategy that includes multiyear capital, personnel and expense resource planning and management. Ensure the I.T. strategy and roadmap are designed to enable transformation centering neighbors and in alignment with the strategic objectives of the Feeding America Network.
* Collaborate across the enterprise to define and develop an integrated, modernized and cost-effective technology portfolio and architecture. Partner with leaders in the organization to define and implement specific technology strategies including but not limited to digital, data, marketing, research, supply chain, neighbor access and support, development, finance, HR and others necessary to meet Feeding America's strategic imperatives.
* Foster alignment of objectives and build deep partnerships across departmental, network and technology stakeholder groups instilling a detailed understanding of their issues, challenges and opportunities across the IT team.
* Collaborate with the Development Team taking a proactive role in developing strategic partners for Feeding America across the technology industry. Guide organization decision making regarding internal versus external (partner and/or vendor supported) solutions operation and delivery. Oversee negotiation of partnership and vendor agreements that support the execution of technology strategies and objectives.
* Build a knowledgeable, effective and trusted technology organization combining strong technical competency with effective consulting and customer service skills. Hire, retain and develop a highly-qualified team of IT professionals and foster an inclusive and transparent culture that promotes collaboration, accountability and an enterprise focus centered on people facing hunger.
* Establish a vision for the integration of data analytics in support of the business and work with various stakeholders to make analytics capabilities and information widely available to support sound decision making across the enterprise.
* Direct the development and maintenance of effective management processes that prioritize technology investments and portfolio management and guide technology operations. Promote and maintain governance processes that ensure integrity of assets and data (including security and access management), systems operation and availability including disaster recovery, business continuity and compliance with relevant laws and regulations relating to technology, information and data.
* Maintain oversight of all technology projects, ensuring that commitments are properly planned, staffed, monitored and reported. Define and ensure ongoing achievement of service level commitments and KPI's for the delivery of technology services to the organization including specific, transparent metrics.
* Direct the annual capital budgeting process for the IT portfolio across all departments and assist the organization in the appropriate assessment of the ongoing cost of information technology. Oversee technology budgets.
* Oversee the development and advancement of training and education plans for technology teams and end users (National Organization and network partners) to ensure optimized use of technology and standards.

Candidate Profile

While it is understood that no candidate will offer every desired skill, quality, and characteristic, the following offers a detailed, aspirational view of the ideal candidate profile:

FOSTERS AN ENTERPRISE MINDSET
Acts as a champion of the enterprise by embracing FANO decision making and stewardship. Aligns department and team to enterprise decisions and priorities. Takes ownership for enterprise decisions and processes. Creates and communicates a clear shared vision for the future consistent with the values and mission of Feeding America. Promotes a neighbor-centered strategy and maintains a balanced perspective between short- and long-term priorities.

EMBRACES EQUITY, DIVERSITY, & INCLUSION
Seeks and values diverse perspectives and consistently treats others with fairness, dignity, compassion and respect - proactively takes action to ensure this is reflected in Feeding America's culture. Keeps people at the center of all that Feeding America does and centers Feeding America's resources to address race and place disparities. Is fully engaged in personal equity learning.

LEADS WITH ACCOUNTABILITY
Upholds ethical standards and consistently demonstrates a commitment to doing what is consistent with Feeding America's values rather than what is expedient. Anchors actions and decisions in Feeding America's values and mission while building trust and taking responsibility for the hard decisions. Expresses best independent thinking by leveraging data, functional experience and Feeding America's values to inform decisions. Once decisions are made, actively supports, takes responsibility and communicates them, regardless of personal point of view. Takes personal accountability for results, and demonstrates a learning mindset, self-awareness, self-monitoring and self-regulation.

COLLABORATES INTERNALLY AND EXTERNALLY
Builds partnerships internally and externally and works collaboratively with stakeholders, the network, and neighbors to remove silos and gain multiple perspectives to meet shared objectives. Represents Feeding America positively highlighting the mission of ending hunger. Engages and communicates in ways that create brave spaces for collaboration and shared learning.

FOCUSES ON PEOPLE AND TEAMS
Prioritizes people. Ensures they are supported and developed in their work with candid, timely and constructive coaching and feedback. Fosters a learning mindset. Recognizes and rewards strong performance. Focuses on the development of self and others to accelerate performancein current and future roles. Holds self and others accountable to high standards of performance and results. Promotes a healthy and engaging work environment and mobilizes their team around our work and mission.

MANAGES ORGANIZATION AND BUSINESS COMPLEXITY
Translates organizational priorities into specific goals to ensure accomplishment of critical results. Sets clear and ambitious plans and holds self and others accountable for achieving desired outcomes. Interprets new challenges and finds solutions in response to changing circumstances. Achieves or exceeds desired outcomes while managing organizational risk and maintaining space for innovation. Creates an environment that encourages doing things differently, where it is safe to learn from mistakes.

COMMUNICATES WITH IMPACT AND INFLUENCE
Communicates directly, clearly and with integrity, across all levels. Crafts and delivers timely, impactful communication using multiple modes to impart a clear understanding tailored to the specific needs of all audiences.

AN EXPERIENCED INFORMATION TECHNOLOGY EXPERT
In addition to the above leadership competencies, this executive will bring exceptional IT leadership experience, and is a proven builder and doer. The ideal candidate will be experienced in the following:

*Navigating complexity: Extensive experience and demonstrated success in technology including senior leadership within complex organizations that operate with distributed ecosystems in non-profit, corporate, or consulting settings.
*Innovation: Experience leading the development and execution of effective and innovative information technology strategies that leverage emerging technologies including enabling technologies, digital trends and infrastructure advances that support the achievement of evolving business strategies. Ideally this includes experience in managing Cloud environments, modern development (DevSecOps, CD/CI pipeline, Automated Testing, etc).
*Infrastructure: Experience leading infrastructure and operations technical services for all IT technology domains, including PCs, networks, telecommunications, servers, security, help desk, etc.
*Building Partnerships: Deep experience building strong external partnerships with vendors and other partners across the technology industry. Demonstrated ability to build alignment grounded in shared values and goals and develop relationships that support industry leading performance and strong return on investment.
*Data Analytics: Experience building an enterprise level data analytics capability to service multiple functions across complex, decentralized, organizations.

Location & Travel
The successful candidate must be based in or willing to relocate to Chicago, Illinois, and will be expected to be in the Feeding America office 2-3 days per week.

Additionally, the successful candidate will be willing and able to do a moderate amount of domestic travel (~20-30%).

Compensation & Benefits
The salary range for the Chief Marketing & Communications Officer is $300,000-350,000 and will be based on the successful candidate's skills and experience. In addition, there is a target bonus of 15%.

This is a permanent, full-time, exempt position and is eligible for Feeding America's comprehensive benefit package.

Contact
Koya Partners has been exclusively retained for this engagement, which is being led by Cheryl Stevens, Whitney Ambrose, and Claire Hunt. Express interest in this role by filling out our Talent Profile or emailing the search team directly at feedingamerica_CIO@koyapartners.com. All inquiries and discussions are strictly confidential.

Koya Partners l Diversified Search Group is committed to providing reasonable accommodation to individuals living with disabilities. If you are a qualified individual living with a disability and need assistance expressing interest online, please email NonprofitSearchOps@divsearch.com. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.

Feeding America recognizes and values diversity. Our goal is to attract, develop, retain, and promote a talented diverse workforce where all employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. We intentionally seek out diverse perspectives and skills on our teams, knowing that it makes us stronger as an organization and better equipped to serve our neighbors in need. We encourage individuals from historically under-represented communities and individuals with lived experience of hunger to apply.

Feeding America participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

About Koya Partners | Diversified Search Group

Koya Partners, a Diversified Search Group company, is the nation's premier search firm dedicated to mission-driven leadership. Since its founding in 2004, Koya has had an exclusive focus on mission-driven clients and was founded on the belief that the right leader can transform an organization and have a deep and measurable impact on our world. Koya works with nonprofits & NGOs, responsible businesses, and social enterprises in local communities and around the world.

Diversified Search Group is consistently recognized by Forbes on its top 10 list of "America's Best Executive Recruiting Firms" and is an industry leader in recruiting transformational leaders for a changing world. The firm is deliberately different in its approach, with best-in-class teams who have decades of experience in cultivating inclusive leaders, understanding the dimensions of diversity, and building equitable teams.
Learn more about Koya Partners l Diversified Search Group via the firm's website.