RESOURCE MANAGEMENT OFFICE ASSISTANT 

JOB SUMMARY

We are looking for a competent Office Assistant to help with the organization and running of the daily administrative operations of the company.

The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure.

This person will be comfortable handling high volumes time sensitive tasks, working with a high degree of attention to detail, manager regulatory reporting and discretion as well as incorporating new and effective ways to achieve better results.

This position follows a hybrid work schedule. Employees are required to be in the office three (3) days per week.

PERFORMANCE MEASURES – MAJOR JOB OBJECTIVES

•   Conducts thorough investigations and data gathering related to damage billing for processing and invoicing

•   Supports various efforts related to data gathering

•   Proven organizational skills, detailed oriented and be a team player.

•   Provides, comprehensive reception and phone coverage while maintaining a high level of professionalism

•   Attends to a variety of administrative details such as reporting and forecasting of work queues.

•   Identifies, develops, implements and interprets departmental process improvements.

•   Ability to handle multiple tasks and work on several projects concurrently to exceed regulatory compliance.

•   Experience with invoicing and reports any complaints or unusual circumstances that may arise promptly.

•   Assists with other projects and department activities as needed.

OTHER JOB FUNCTIONS:

•   Analytical Skills - Ability to use thinking and reasoning to solve a problem.

•   Detail Oriented - Ability to pay attention to the minor details of a project or task.

•   Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.

•   Technical Aptitude - Ability to comprehend complex technical topics and specialized information.

•   Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

REQUIREMENTS

•   2-4 years of proven experience as a back-office assistant, office assistant or in another relevant administrative role.

•   Analytical abilities and aptitude in problem solving.

•   5 years of back-office computer systems experience (SharePoint, Reviewer, Power BI etc.)

•   5 years of Microsoft Office and Excel experience.

•   Exemplary communication (oral, written, & phone skills)

•   Excellent organizational and time management procedures.

•   Typing speed of 40wpm