Hyatt Regency La Jolla

Join us for an incredible opportunity to be a part of our Event Services leadership team as our Assistant Event Operations Manager, supporting the Hyatt Regency La Jolla!

The Assistant Event Operations Manager (Banquets & Event Set Up) will be responsible for managing banquet events at the hotel. This person supervises event room set-ups, service, and maintenance of all banquet functions and banquet equipment. This role is a highly detailed role within the hotel requiring a candidate able to fulfill the needs of each event and create an appealing experience for guests and clients.

Responsibilities may include:

• Supports and manages the Event Services (Banquets) department while working closely with the Banquet Manager, Director of Events, Associate Director of Events and Assistant Director of Operations- F&B, along with other hotel departments
• Supervise, Empower, Lead, Coach and Motivate the teams including captains, food servers, and Event Set Up housepersons towards achieving exceptional guest service results and positive colleague engagement
• Assist the hotel in reaching top notch service scores on our Meeting Planner surveys.
• Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders.
• Support the appropriate and timely set up of all functions and meetings while maintaining the highest standards of food, beverage and meeting specifications
• Support the review of staffing and equipment needs
• Support the coordination and execution of all events with Culinary, Stewarding, Event Planning & Sales, and Event Setup
• Maintain a high energy, positivity, and a professional appearance
• Develop innovative and creative décor for Banquet function space
• Support the short and long term banquet functions in the front and back of the house
• Support an environment establishing the highest standards of quality service and ensure implementation through effective hiring, training development, promotion and continuous reinforcement.
• Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions
• Perform daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
• Ability to develop ideas for special events and holiday functions

The Assistant Banquet Manager is an integral part of the hotel's overall Food and Beverage team. You will work alongside your colleagues in the Food & Beverage Team to foster a successful Food & Beverage operation.

The salary range for this position is $68,640.00 to $86,600. Decisions regarding individual salaries will be based on a number of factors, including experience, qualifications, and education.

As a colleague, we have you covered with awesome benefits and perks!

Benefits

• Medical insurance for you and your dependents after 30 days of employment
• Dental & Vision Insurance
• 401(k) & Retirement Savings Plan (RSP)
• Basic Life Insurance
• Short Term Disability Insurance
• New Child Leave & Adoption Assistance
• Paid Vacation Time, Sick Time, Compassionate Leave, Jury Duty Leave

Perks

• Employee Assistance Program
• Free Uniforms and Cleaning of your Uniform
• Discounted parking
• Discounted Rooms at any participating Hyatt location starting on your first day of employment
• Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service
• Free colleague meals during shift
• Tuition Reimbursement

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Must be available to work a varying schedule, including weekends, evenings, and holidays
• Desire to create exceptional experiences for guests and colleagues
• Detail Oriented
• Strong communication skills
• Proficient in general computer knowledge
• Able to push, pull, and lift moderate to heavy weight consistently throughout shift
• Must have high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer, and effective in providing exceptional customer service
• Ability to obtain Food Handler’s/Responsible Beverage Service certifications