At Shields, we pride ourselves on our culture of inclusion and kindness and the difference we make in patients' lives every day. We are tremendously proud to be certified as a ‘Great Place to Work’ four years in a row. In 2022, we were awarded US Fortune Best Workplaces in Health Care™, Fortune Best Workplaces for Millennials™ & Fortune Best Workplaces for Women™.
Improving lives and elevating performance are at the heart of everything we do. That’s why more health system leaders trust Shields to elevate access, outcomes and growth within specialty pharmacy — delivering value throughout the entire health system. Leveraging our proven Shields Performance Platform – we deliver the financial results that health systems demand and the superior outcomes patients deserve. With the foremost leaders in specialty pharmacy on our team; proven success partnering with more than 70 health systems; and a vested interest in delivering measurable results – we are the partner health systems trust to transform their specialty pharmacy into a powerful growth engine and elevate performance where it matters most.
Job Purpose:
The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy and home infusion management services space. Applicant should be results-oriented with a positive outlook, and a clear focus on high quality. A natural forward-planner who critically assesses own performance. Mature, credible, well-presented, professional, and comfortable in dealing with others both in-person and on the phone. Critical to this position is a person who is able to work well under deadlines and time pressures. Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view. Most importantly, person must be able to work as a member of a close-knit team.
Reporting to the Senior Clinical Manager of Accreditation this position provides hands on support and ongoing guidance to hospital pharmacy partners regarding Pharmacy Accreditation.
Job Duties:
-
Leads Accreditation survey readiness program for Pharmacy Accreditations with duties including but not limited to:
-
Performing gap analyses;
-
Preparation of Accreditation compliant policy and procedure manual;
-
Preparation of URAC Desktop submission and uploading to AccreditNet for specialty pharmacy accreditation
-
Provide assistance with set up of ACHC Customer Central and submitting the PER Checklist for specialty pharmacy and/or home infusion accreditation
-
Preparation of additional Accreditation submissions as required
-
Facilitating survey readiness activities such as mock audits, training, and the development of corrective action plans;
-
Prepares and leads Quality Management Committee (QMC) Meetings and participates in Quality Management Program activities such as Quality Improvement Projects (QIP) and collection of Performance Indicator (PI) data;
-
Conducts data analysis and trending;
-
Actively preparing and participating in on-site surveys, including coordination of agendas, assigning tasks, tracking activities, and preparation of documentation to be presented during the survey.
-
Supports ongoing readiness for accreditation surveys with duties including but not limited to:
-
Revising policies and procedures to comply with changes Accreditation standards;
-
Providing training when changes in accreditation standards occur;
-
Acting as a subject matter expert in accreditation for all staff;
-
Continually monitoring and tracking opportunities for improvement;
-
Developing templates, tools, and processes to facilitate an efficient and effective means for accreditation compliance;
-
Keeping partners survey ready by collecting data and documents throughout the accreditation cycle;
-
Attending workshops and webinars hosted by Accreditation Bodies for ongoing education on accreditation.
-
Being an active participant in Quality Management Committees by preparing agendas, collecting data, and leading meetings;
-
Creates agendas and leads internal and partner facing meetings;
-
Collaborate with other work streams to support cross functional meetings and projects
-
Travels to conduct in person meetings with our partners, mock audits and participate in accreditation surveys.
-
Other duties as assigned
Specific skills/qualifications:
Skills: Strong people management skills, ability to analyze data/information to make sound business decisions, exercises good judgment, possesses strong written and verbal communication skills, able to manage and improve processes
Required: 3+ years of home infusion pharmacy experience, 2+ years of home infusion accreditation experience
Preferred: Specialty pharmacy experience, active pharmacist or nursing license in good standing
Traits: Organized, high-integrity, self-motivated, highly productive, quality focused, attention to detail, empathetic, good listener/communicator
Other: Energetic, highly motivated, team player, extreme discretion and confidentiality are essential as this position deals with highly sensitive and private data
California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
